Rota Coordinator
2 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Rota Coordinator to join our team at Care Managers. As a Rota Coordinator, you will play a crucial role in managing and operating the electronic rota system for our Supported Living services.
Key Responsibilities:
- Electronic Rota System Management: Manage and operate the electronic rota system to ensure efficient allocation of staff to meet the personalized care and support needs of customers.
- Staff Rostering: Ensure that staff are allocated to meet the needs of customers, balancing customer needs with staff rostering.
- Data Management: Produce and manipulate information and data to support service delivery, including drafting clear and accurate documents as required.
- Customer Service: Maintain high standards of customer service and support, ensuring that customers receive the best possible care and support.
Requirements:
- Qualifications: NVQ 2 in Administration or equivalent.
- IT Proficiency: Extensive experience with IT, including Microsoft Office applications, electronic rostering systems, data manipulation, and spreadsheet packages to produce various documents.
- Skills: High level of numeracy and literacy, administrative experience, customer service skills, communication skills, data management skills, and organizational skills.
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