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Rota Coordinator

2 months ago

Chesterfield, Derbyshire, United Kingdom Care Managers Full time
Job Title: Rota Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Rota Coordinator to join our team at Care Managers. As a Rota Coordinator, you will play a crucial role in managing and operating the electronic rota system for our Supported Living services.

Key Responsibilities:

  • Electronic Rota System Management: Manage and operate the electronic rota system to ensure efficient allocation of staff to meet the personalized care and support needs of customers.
  • Staff Rostering: Ensure that staff are rostered effectively to balance customer needs with staff availability.
  • Data Management: Produce and manipulate information and data to support service delivery, including producing clear and accurate documents as required.
  • Customer Service: Maintain high standards of customer service and support, responding to customer queries and concerns in a timely and professional manner.

Requirements:

  • Qualifications: NVQ 2 in Administration or equivalent.
  • IT Proficiency: Extensive experience with IT, including Microsoft Office applications, electronic rostering systems, data manipulation, and spreadsheet packages.
  • Skills: High level of numeracy and literacy, with excellent communication and organizational skills.
  • Administrative Experience: Proven experience in a varied administrative role, with a track record of delivering excellent customer service.