Store Leadership Position

1 month ago


Rugby, Warwickshire, United Kingdom China-Britain Business Council Full time

Are you a customer service enthusiast looking to advance your career with a leading UK Health and Wellness Retailer?

As our Retail Store Manager, you will be responsible for the day-to-day management of the store and serve as a brand ambassador for Holland & Barrett. You will lead a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will model world-class customer service, drive financial performance, maintain stock accuracy, and ensure compliance with health and safety regulations.

To become a Health & Wellness specialist, you will participate in a training program that includes our "Qualified to Advise" and "Healthy Expert" qualifications, accredited by our awarding body to Level 2 and Level 3.

Key Responsibilities
  1. Excellent communication and people management skills
  2. Ability to work under pressure and handle challenging situations in a fast-paced retail environment
  3. Ability to analyze sales figures daily to enable the store to trade within Company parameters and goals
  4. Passion and enthusiasm for our products
  5. Ability to complete regular computer-based training to ensure exceptional product knowledge
  6. Ability to be agile and flexible to multitask and achieve the best results

We are committed to having a diverse and inclusive workplace and are passionate about helping every colleague thrive across all dimensions of wellbeing.



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