Retail Leadership Position

1 month ago


Rugby, Warwickshire, United Kingdom TUI Full time

At TUI, we're looking for a talented Retail Manager to lead our team in Rugby. As Store Manager, you'll be responsible for creating unforgettable holiday experiences that make us the best-loved holiday company. You'll lead by example and inspire your team to deliver exceptional sales and service results.

We offer a competitive salary of £32 per hour, plus opportunities to exceed targets with our commission and discretionary bonus schemes. Enjoy fantastic holiday benefits, discounts, special offers, and the ability to purchase additional TUI time off.

About the Job

  • Develop your team to be proactive and resolve customer complaints effectively.
  • Use customer feedback to improve customer satisfaction and loyalty.
  • Drive your team to exceed sales and service goals.
  • Recruit and retain talent, maintaining high levels of engagement and low levels of attrition.

About You

  • Proven passion for delivering excellent customer service.
  • Confident motivator with a strong drive to achieve goals and sales targets.
  • Able to handle multiple tasks in a fast-paced environment.
  • Fair and inclusive management style who recognises people as our most valued asset.


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