Service Manager
3 weeks ago
Job Description
We are seeking a Service Manager to join our team at National Care Group. As a Service Manager, you will be responsible for devising, implementing, and reviewing support and risk management plans. You will also perform quality-based audits across support, risk, and management plans.
About the Role
- Devise, implement, and review support and risk management plans
- Perform quality-based audits across support, risk, and management plans
- Be involved and contribute to management meetings, daily office functions, and represent the company when needed
- Ensure information held by the company about individuals we support is kept securely and updated regularly in line with the Data Protection Act 1998
- Support staff to work within the boundaries of their role and capabilities
- Plan and deliver staff appraisals and supervisions with other HR-related tasks and where necessary, be part of the disciplinary process
- Fully comply with the requirements set out by the Health and Social Care Act 2014, Health and Safety at Work Act 1974, Health and Social Care Regulations 2010, Safeguarding Policies, and CQC standards
- Understand and adhere to the policies as set out in the Mental Health Act 2013
- Take part in out-of-hours on-call duties
About You
- You'll have plenty of experience working with those in supported living, working across Autism, Mental Health, and challenging behavior
- Ideally, you will be an established Service Manager looking for a new challenge
- You will have a keen eye for detail and have a passion for quality and governance
- You will have achieved an NVQ Level 3 in Health & Social Care, however, advantageous if you already have your Level 4 or Level 5. If not, we can support you to achieve this
- You will have strong leadership values as we know people are at the heart of everything we do
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