Front of House Operations Manager
1 week ago
We are seeking a highly skilled and experienced Front of House Operations Manager to join our team at the Ambassador Theatre Group. This is an excellent opportunity for a dedicated professional to take on a key role in ensuring the smooth operation of our venues.
The successful candidate will be responsible for leading a team of Customer Experience Supervisors, working closely with the Customer Experience Management team to deliver a high-quality customer experience. Key responsibilities include:
- Cost Control: To help lead a team that delivers and exceeds targets, and to proactively contribute to the venue's profitability by initiating ideas, systems, and projects that maximize sales and minimize costs.
- Culture Development: To help build a positive, forward-thinking, innovative, and customer-focused culture within the team, and to develop and nurture a strong multi-skilled and adaptable workforce.
- Customer Focus: To ensure the customer is at the centre of everything we do, and to develop a continuous awareness of, and commitment to delivering and exceeding, all customers' expectations.
- Ambassadorship: To help build and protect key relationships with customers, promoters, external suppliers, and internal colleagues.
Salary: £14.21 per hour
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Front of House Operations Lead
2 weeks ago
London, Greater London, United Kingdom Front of House Recruitment Full timeJob Summary:We are seeking an experienced Front of House Operations Lead to join our Front of House Recruitment team. As a key member of our team, you will be responsible for overseeing front-of-house teams, providing ongoing training, support, and performance evaluations to ensure service standards are met.You will work closely with clients and...
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Front of House Coordinator
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Front Desk Manager
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Front of House Professional
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Front of House Liaison Officer
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Front Desk Manager
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Senior Front Office Coordinator
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Front of House Lead
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London, Greater London, United Kingdom International Arts Manager Full timeJob Title: Front of House LeadJob DescriptionThe Front of House Lead will be responsible for overseeing the front of house and welcome team at the Young Vic. This includes managing the box office, leading a team, and providing exceptional customer service to audiences, staff members, contractors, and visitors.Key Responsibilities* Manage the front of house...
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Part Time Front of House Administrator
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Front of House Graduate
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Reception Operations Lead
4 days ago
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Service Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Front of House Recruitment Full timeJob Title: Service Delivery ManagerAbout the Role:We are seeking an experienced Service Delivery Manager to join our Front of House Recruitment team. As a key member of our team, you will be responsible for managing service delivery across a portfolio, focusing on client satisfaction and operational excellence.Key Responsibilities:Establish and maintain...
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Customer Service Delivery Manager
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Night Reception Team Leader
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Facilities and Events Manager
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London, Greater London, United Kingdom Front of House Recruitment Full timeWe are seeking a highly skilled and experienced Reception and Facilities Manager to join our team in London.Job Title: Corporate Reception LeadEstimated Salary: £55,000 per annum (approximately £26-31/hour)The successful candidate will have previous experience as a Reception Manager, Reception Supervisor, or Senior Receptionist in a corporate setting, with...
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Reception Manager
3 weeks ago
London, United Kingdom Front of House Recruitment Full timeReception ManagerLondon£50,000 TEMP / TEMP TO PERMReception Manager needed for London Financial Services Firm near St. Paul’s. This is a hands-on leadership role managing a small team while ensuring the highest standards of 5-star customer service. We are looking for someone with a background as a Reception Manager, Senior Receptionist, or Reception...
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Savoy Theatre Supervisor
1 week ago
London, WCR ET, United Kingdom Ambassador Theatre Group Full timeAbout the RoleWe are looking for a dedicated, dynamic, and resourceful individual to join our team of Customer Experience Supervisors. As a Front of House Operations Manager, you will be responsible for supporting the Customer Experience Management team to deliver a high-quality customer experience.You will work closely with the Customer Experience team to...
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Reception Manager Corporate Environment
7 days ago
London, Greater London, United Kingdom Front of House Recruitment Full timeJob Description: We are seeking a highly motivated Reception Manager to join our team in a dynamic corporate environment. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring the highest standards of professionalism.Salary: £50,000 per annum (plus possible transition to permanent...
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Front Desk Assistant
6 days ago
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London FM Operations Lead
1 week ago
London, Greater London, United Kingdom Front of House Recruitment Full timeFront of House Recruitment seeks a skilled Facilities Manager to join our team and lead the day-to-day operations of our dynamic property portfolio in London.The ideal candidate will have managing agent experience as an FM manager, ensuring high standards of compliance and driving operational excellence across all managed sites.Key Responsibilities:Manage...