Front of House Manager

2 weeks ago


Caterham, Surrey, United Kingdom Churchill Estates Management Ltd Full time

Company Overview:

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty

 

Salary:

The estimated salary for this position is £22,500 per annum.

 

About the Role:

This varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners.

You'll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more.

As a trusted 'go-to' person on-site, you'll be liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues.

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

 

Required Skills and Qualifications:

Your passion for excellent customer service is vital.

With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people.

You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.

Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.

To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

 

Benefits:

Annual holiday entitlement of 24 days + Bank Holidays

A day off on your Birthday

Life Assurance

Eye Care reimbursement

Colleague Introduction reward scheme

Professional development and qualifications

Thorough induction and ongoing training

Immensely rewarding work



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