Technical Support Specialist
4 hours ago
We are seeking a highly skilled Support Engineer to join our team at ETS Technical Selection Careers. As a Support Engineer, you will play a key role in the testing and commissioning of our products, working closely with customers and internal teams to ensure seamless support and commissioning processes.
Key Responsibilities- Provide exceptional customer support via telephone or email, addressing technical queries and resolving issues in a timely and professional manner.
- Collaborate with the design team to ensure thorough understanding of systems prior to commissioning, ensuring that all equipment meets customer specifications.
- Install and commission systems at customer sites, performing thorough testing, calibration, and acceptance tests against contract specifications.
- Develop and execute test procedures as defined by customers, ensuring that all systems meet required standards.
- Investigate and diagnose system issues, resolving faults and providing technical support as required.
- Train customer technical and operations staff on system usage and maintenance, ensuring they are equipped to handle technical queries.
- Provide on-site technical support to customers, addressing any technical issues that may arise.
- Contribute to the development of technical knowledge within the production team, ensuring that all staff are up-to-date with the latest product information.
- Communicate customer needs, issues, and potential product enhancements to the design team, ensuring that customer feedback is incorporated into future product developments.
To succeed in this role, you will require excellent communication and problem-solving skills, with the ability to work effectively in a team environment. You will also need to possess a strong understanding of technical systems and be able to communicate complex technical information to non-technical stakeholders.
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Technical Support Specialist
7 hours ago
Belfast, United Kingdom ETS Technical Full timeJob DescriptionAs a Support Engineer at ETS Technical, you will play a crucial role in ensuring the smooth operation of our products. Reporting to the Customer Support Manager, you will be responsible for providing technical support to customers, both on-site and remotely.Key Responsibilities:Provide technical support to customers via phone or emailEnsure...
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Technical Support Specialist
7 hours ago
Belfast, United Kingdom ETS Technical Full timeJob DescriptionAs a Support Engineer at ETS Technical, you will play a crucial role in ensuring the smooth operation of our products. Reporting to the Customer Support Manager, you will be responsible for providing technical support to customers, ensuring systems meet customer specifications, and installing and commissioning equipment at customer sites.Key...
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Technical Support Specialist
10 hours ago
Belfast, United Kingdom ETS Technical Full timeAbout the RoleWe are seeking a highly skilled Support Engineer to join our team at ETS Technical. As a key member of our support team, you will play a crucial role in the testing and commissioning of our products, ensuring they meet customer specifications and are delivered on time.Key ResponsibilitiesProvide exceptional customer support via telephone or...
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Technical Support Specialist
10 hours ago
Belfast, United Kingdom ETS Technical Full timeAbout the RoleWe are seeking a highly skilled Support Engineer to join our team at ETS Technical. As a key member of our support team, you will play a crucial role in the testing and commissioning of our products, ensuring they meet customer specifications and are delivered on time.Key ResponsibilitiesProvide exceptional customer support via telephone or...
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Technical Support Specialist
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Belfast, United Kingdom ETS Technical Full timeAbout the Role:The Support Engineer will be responsible for the support and commissioning of Yelo's range of products, working closely with customers and the design team to ensure systems meet customer specifications. Based in our offices in Carrickfergus, this role involves approximately 25% travel and requires strong communication and troubleshooting...
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Technical Support Specialist
60 minutes ago
Belfast, United Kingdom ETS Technical Full timeAbout the Role:The Support Engineer will be responsible for the support and commissioning of Yelo's range of products, working closely with customers and the design team to ensure systems meet customer specifications. Based in our offices in Carrickfergus, this role involves approximately 25% travel and requires strong communication and troubleshooting...
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IT Support Specialist
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IT Support Specialist
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Technical Support Specialist
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Belfast, United Kingdom Johnson Controls International Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Johnson Controls International. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers regarding CEM AC2000 Systems range of Access control products and integrations.Key ResponsibilitiesProvide...
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Technical Support Specialist
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Belfast, United Kingdom Johnson Controls International Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Johnson Controls International. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers regarding CEM AC2000 Systems range of Access control products and integrations.Key ResponsibilitiesProvide...
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Technical Support Specialist
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Belfast, United Kingdom Education Authority Full timeJob DescriptionJob Title: Technical Support SpecialistReports to: Senior Technical Support SpecialistJob Summary:The Technical Support Specialist will provide technical support and assistance to the Education Authority's ICT systems, hardware, and software. The successful candidate will be responsible for ensuring the continuity and availability of ICT...
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Technical Support Specialist
2 weeks ago
Belfast, United Kingdom Education Authority Full timeJob DescriptionJob Title: Technical Support SpecialistReports to: Senior Technical Support SpecialistJob Summary:The Technical Support Specialist will provide technical support and assistance to the Education Authority's ICT systems, hardware, and software. The successful candidate will be responsible for ensuring the continuity and availability of ICT...
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Technical Support Specialist
4 weeks ago
Belfast, United Kingdom Education Authority Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the Education Authority. As a key member of our IT department, you will be responsible for providing technical support and guidance to our staff and stakeholders.Key ResponsibilitiesProvide technical support and troubleshooting for a range of IT systems, including...
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Technical Support Specialist
4 days ago
Belfast, United Kingdom NBCUniversal Full timeJob Title: Technical Support SpecialistAt NBCUniversal, we're seeking a highly skilled Technical Support Specialist to join our Customer Success Team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our customers across the BRS Golf product suite.Key Responsibilities:Develop in-depth knowledge...
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Technical Support Specialist
4 days ago
Belfast, United Kingdom NBCUniversal Full timeJob Title: Technical Support SpecialistAt NBCUniversal, we're seeking a highly skilled Technical Support Specialist to join our Customer Success Team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our customers across the BRS Golf product suite.Key Responsibilities:Develop in-depth knowledge...
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Technical Support Specialist
1 day ago
Belfast, United Kingdom NBCUniversal Full timeJob Title: Technical Support SpecialistJoin NBCUniversal's Customer Success Team as a Technical Support Specialist and play a key role in delivering exceptional customer service and support to our customers across the BRS Golf product suite.Key Responsibilities:Develop in-depth knowledge of our tools and platforms to provide expert support to...
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Technical Support Specialist
1 day ago
Belfast, United Kingdom NBCUniversal Full timeJob Title: Technical Support SpecialistJoin NBCUniversal's Customer Success Team as a Technical Support Specialist and play a key role in delivering exceptional customer service and support to our customers across the BRS Golf product suite.Key Responsibilities:Develop in-depth knowledge of our tools and platforms to provide expert support to...
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Technical Support Specialist
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Belfast, United Kingdom Lucera Financial Infrastructures Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lucera Financial Infrastructures in Belfast. As a key member of our global support team, you will play a critical role in providing exceptional support to our clients and ensuring the smooth operation of our core products.Key ResponsibilitiesProvide first and...