Head of Aftersales Operations

1 week ago


Omagh, United Kingdom VickerStock Full time

An exciting opportunity has arisen for a seasoned Head of Aftersales Operations to join VickerStock, a leading provider of heavy engineering machinery products. The successful candidate will be responsible for analysing and improving the company's aftersales structure, processes, and infrastructure to drive sustainable revenue and profit growth.

The role involves strategically managing global aftersales, delivery, and technical support teams to increase customer satisfaction and return business. Key responsibilities include identifying and mitigating risks within the supply chain, developing pricing strategies, and implementing operational cost savings.

As a commercially driven individual with a strong track record in strategy and leadership, you will be responsible for reporting to board level and making recommendations to drive business growth. A minimum of 10+ years' experience in global technical sales/aftersales is required, as well as a degree and experience in people management.

We offer an exceptional executive basic salary of $120,000 per annum, plus a healthy bonus and various benefits including healthcare and car allowance.



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