Engineering Service Delivery Lead

5 days ago


Tandridge, United Kingdom Arriva London North Limited Full time
Job Overview

Arriva London North Limited is looking for a talented Head of Engineering to drive service delivery excellence and lead our engineering team.

The successful candidate will be responsible for deploying engineering strategy, standards, and direction, providing specialized technical guidance, mentoring, and developing our Engineering Managers and Team Leaders.

Main Responsibilities:

  • Support and align with the Head of Operations on technical performance and delivery.
  • Develop and implement improvement campaigns and recovery glidepaths using data analysis to drive strategic actions.
  • Ensure Engineering Managers deliver an excellent and cost-effective engineering service in accordance with Company Policies and Procedures to maximize operating profit.

Requirements:

  • Critical understanding and knowledge of Engineering KPIs and industry regulation standards (DVSA, TfL, Local Authority).
  • A proven track record of garage/depot management, financial management, budgets, and forecasting cycles, data analysis.
  • Experience of operating within the TfL framework of bus garages.

Estimated Salary: £85,000 - £115,000 per annum, depending on experience.



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