Transportation Operations Director

5 days ago


Tandridge, United Kingdom Arriva London North Limited Full time
Job Description

Arriva London North Limited is seeking a seasoned Head of Engineering to drive service delivery excellence and lead our engineering team to new heights.

The ideal candidate will deploy engineering strategy, standards, and direction, providing specialized technical guidance, mentoring, and developing our Engineering Managers and Team Leaders. They will spearhead campaigns and business improvement initiatives to achieve optimal KPI performance.

About the Role:

  • Support and align with the Head of Operations on technical performance and delivery.
  • Serve as the Subject Matter Expert (SME) for engineering and lead on Service Review Meetings with suppliers/OEMs.
  • Develop and implement improvement campaigns and recovery glidepaths using data analysis to drive strategic actions.

Responsibilities:

  • Ensure Engineering Managers deliver an excellent and cost-effective engineering service in accordance with Company Policies and Procedures to maximize operating profit.
  • Utilize effective business performance management tools to engage teams in delivering KPI improvements and sustained operational reliability across the fleet.
  • Establish and maintain business relationships critical to performance.

Requirements:

  • Critical understanding and knowledge of Engineering KPIs and industry regulation standards (DVSA, TfL, Local Authority).
  • A proven track record of garage/depot management, financial management, budgets, and forecasting cycles, data analysis.
  • Experience of operating within the TfL framework of bus garages.

Benefits: Competitive salary range £80,000 - £110,000 per annum, dependent on experience.



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