Victim Support Specialist

4 days ago


Leicester, Leicester, United Kingdom Catch22 Full time
About the Role

We are seeking a skilled and compassionate Triage Caseworker to join our team at Catch22. As a key member of our Victim Service, you will play a vital role in providing support and guidance to victims and witnesses of crime.

Key Responsibilities
  • Provide a high-quality service to victims and witnesses, offering emotional and practical support as needed.
  • Manage a caseload of referred victims and witnesses, ensuring timely and effective support.
  • Collaborate with a range of agencies to ensure a robust referral pathway is in place.
  • Work closely with victims and witnesses to empower them and inform them about their support journey.
  • Provide information and explain the process and principles of restorative justice to victims and offenders.
  • Have a broad understanding of criminal justice processes and be able to advise and guide victims accordingly.
Requirements
  • A confident, professional, and creative individual with a 'can-do' approach.
  • Excellent communication skills with the ability to influence key stakeholders and retain confidentiality.
  • Ability to build and manage relationships, share knowledge and skills to deliver shared goals.
  • Flexibility and adaptability to sustain performance under pressure.
What We Offer

As a Triage Caseworker at Catch22, you will have the opportunity to make a real difference in the lives of victims and witnesses of crime. We offer a competitive salary, a supportive and collaborative work environment, and opportunities for professional development and growth.

Successful candidates will be subject to enhanced DBS and Non-Police Personnel Vetting level 2 checks. We are committed to equality, diversity, and inclusion and welcome applications from candidates from diverse backgrounds.



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