Customer Service Supervisor

2 days ago


Abingdon, Oxfordshire, United Kingdom FAIRFORD ASSOCIATES Full time
About the Role

Fairford Associates is looking for an experienced Contracts Manager to oversee the smooth operation of our customer sites in Didcot, Abingdon, and surrounding areas. As a key member of our team, you will be responsible for ensuring the highest level of cleaning standards and customer satisfaction is maintained through excellent customer service.

Responsibilities:
  • Performing regular site audits with customers
  • Maintaining regular customer contact and ensuring continuous customer satisfaction
  • Ensuring highest standards of cleanliness are maintained at all customer sites
  • Recruitment and management of cleaning staff
  • Ensuring health and safety standards are maintained at all times

We offer a competitive salary of circa £28,000 - £30,000 per annum, as well as a company vehicle or mileage allowance, commission opportunities, and on-target revenue bonus.



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