Customer Service Lead

1 week ago


Abingdon, Oxfordshire, United Kingdom Premier Inn Full time

We are looking for a highly motivated and experienced Duty Manager to join our team at Premier Inn in Abingdon (A34). As a key member of our hospitality operations team, you will be responsible for ensuring that our guests receive a world-class experience during their stay.

In this role, you will have the opportunity to utilize your exceptional customer service skills and attention to detail to manage hotel operations effectively. Your ability to work well under pressure and as part of a team will be essential in maintaining high standards and meeting our targets.

You can expect to earn up to £12.59 per hour, paid for 40 hours a week, plus a range of benefits and perks. We value diversity and welcome applications from candidates who may bring new perspectives to our team. If you require any adjustments or flexible working arrangements, please let us know and we will do our best to accommodate your needs.

Responsibilities:

  • Manage hotel operations, including front-of-house and back-of-house activities
  • Maintain high standards of cleanliness and organization
  • Lead by example and motivate the team to achieve targets
  • Collaborate with other departments to achieve business objectives


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