Department Head
3 days ago
Job Description:
As a Department Head, you will be responsible for managing and developing a department to ensure optimal performance and efficiency. You will lead a group of Team Managers to deliver against targets in service levels, quality, customer, people, and efficiency metrics.
About the Role:
- Manage and develop a department to ensure optimal performance and efficiency.
- Lead a group of Team Managers to deliver to targets in the areas of service levels, quality, customer, people, and efficiency metrics.
- Support and coach Team Managers to deliver daily service, collaborating with other Service Delivery Managers and the Planning team to ensure the right actions are in place and performance is understood.
- Responsibility for overall leadership of performance for own area and required meetings and cascades plans and communications to ensure that the daily running of the area is consistently meeting service levels and service proposition.
Key Responsibilities:
- Pro-actively lead and develop a department to help them be the best they can be.
- Ensure that resource is managed to optimum levels and achieve deliverables within financial, regulatory, and efficiency constraints.
- Effectively manage performance to deliver against key business objectives.
- Ensuring Life & Disability risks are underwritten in accordance with Legal & General's philosophies and that strict quality guidelines are adhered to.
Benefits:
- A competitive salary range of £65,000 - £85,000 per annum, depending on experience.
- The opportunity to participate in our annual performance-related bonus plan and valuable share schemes.
- Generous pension contribution.
- Life assurance.
- Private medical insurance (permanent employees only).
- At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday.
- Competitive family leave.
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax-efficient salary sacrifice.
- Many discounts we offer - both for our own products and at a range of high street stores and online.
About Us:
We are a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.
We strive to be open, mindful, and inclusive, so are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.
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