Housekeeping Department Lead

1 month ago


Edinburgh, Edinburgh, United Kingdom WGC Ltd. Full time
About Us

WGC Ltd. is the UK's leading outsourced hotel services company, serving over 24 million customers annually. Our mission is to deliver great guest experiences through our dedicated teams and commitment to excellence.

Role Overview

The Housekeeping Department Lead plays a vital role in ensuring the highest standards of cleanliness and service quality in our hotels. Reporting to the Head Housekeeper, you will lead a team of housekeeping staff, overseeing daily operations and implementing strategies to drive success.

Responsibilities
  • Manage the housekeeping team, prioritizing tasks and allocating resources to meet deadlines.
  • Conduct room checks to ensure company standards are met, identifying areas for improvement.
  • Analyze guest feedback and data to inform decision-making and optimize services.
  • Collaborate with hotel teams and suppliers to resolve issues and maintain smooth operations.
  • Deliver against financial targets and manage expenditure within budget.
Our Benefits

We offer a competitive salary of £28,000 - £38,000 per annum, plus a range of benefits including life insurance, doctor and legal helpline, and discounts on training and development opportunities. As a Disability Confident Employer, we are committed to providing reasonable adjustments during the application and interview process.



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