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Duty Manager

2 months ago

Aviemore, Highland, United Kingdom whitbread Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at Aviemore Premier Inn. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and leading a team of housekeeping and front-of-house staff.

Key Responsibilities
  • Manage the day-to-day operations of the hotel, including front-of-house, housekeeping, and back-of-house functions.
  • Lead and motivate a team of staff to deliver exceptional customer service and high-quality hotel operations.
  • Develop and implement strategies to improve hotel performance, customer satisfaction, and staff engagement.
  • Collaborate with other departments to ensure seamless communication and effective problem-solving.
  • Monitor and control hotel expenses, ensuring budgetary targets are met.
What You'll Need
  • Proven experience in a similar role, preferably in the hospitality industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong organizational and problem-solving skills, with the ability to work under pressure.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.
  • Knowledge of hotel operations, including front-of-house, housekeeping, and back-of-house functions.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Training and development opportunities to enhance your skills and knowledge.
  • A comprehensive induction program to ensure a smooth transition into the role.