Member Services and Events Coordinator
4 weeks ago
Crooton is seeking a highly skilled and organized Member Services and Events Coordinator to join our team in a home-based position. As a key member of our team, you will be responsible for providing exceptional customer service, support, and membership advice to our members in the Reading and Oxford region.
Key Responsibilities:
- Advise members and potential members on local activities and products available to them
- Contribute to the annual renewals campaign locally to achieve targets set along with weekly upgrade campaigns
- Publicise and promote the local annual events program (may include joint events with other professional bodies or local associations) to achieve targets
- Ensure all Crooton's products/services are promoted at events e.g., CIOB Training, CIOB Academy, membership, structured programs, CPD portal, magazines, etc
- Responsibility for raising purchase orders and invoices for local events and associated income and expenditure
Requirements:
- Excellent communication skills, both in written and spoken English
- Demonstrable administrative experience
- Organising and reviewing successful events within budget desirable
- Excellent customer service, organisational, multi-tasking, and administrative skills essential
- Ability to work from home with minimal supervision essential
- Strong IT skills including Microsoft Office software (Word, Excel, PowerPoint, and Outlook) experience working with social media, with the ability to learn new in-house systems quickly
About Crooton:
Crooton is a well-established company with a strong reputation for delivering exceptional services to our clients. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and grow.
What We Offer:
- Generous Holidays
- Additional birthday day off
- Pension contribution
- Employee Assistance Programme
- Private Medical Insurance
- Life Assurance
- Learning and Development
- Length of Service Anniversary Day off - for every 5 years of service
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