Regulatory Risk and Compliance Professional
18 hours ago
NRG is seeking a highly skilled Regulatory Risk and Compliance Professional to join our team as a Regulatory Risk and Compliance Manager. This key role will ensure our compliance frameworks are efficient and effective, fostering a strong compliance culture within the business.
Key Responsibilities
- Lead and manage the Risk and Compliance team in the delivery of risk-based compliance monitoring.
- Emerging risks and regulatory horizon scanning to stay informed on industry compliance regulations, trends, and implementing new regulatory requirements as needed.
- Provide oversight and advisory activities to ensure the business distributes products and provides services that meet the needs of customers in meeting FCA Consumer Duty requirements.
- Ensure the timely completion of periodic and ad-hoc requests for information from the CISL Board and other stakeholders.
- Manage the liaison with external auditors and the timely completion of agreed audit actions.
- Report accurate and timely outcomes of quality and compliance monitoring to the relevant stakeholders, identifying relevant risks and or areas for improvement.
- Regularly update and maintain company policies and Risk and Compliance procedures.
- Oversee compliance ‘signoffs’ as required, for example changes to the online and offline customer journey, financial promotions, customer correspondence etc.
- Oversee the delivery of regulatory training and competence across multiple business areas through our eLearning programme.
- Promote, develop, and enable our vision, values, and culture within the team and across the business.
Regulatory Relationships
- Maintain open and productive relationships with the FCA and ICO and be a key point of contact in respect of compliance related matters.
- Maintain open and productive relationships with the FOS ensuring the timely production of complaints related documentation and MI.
- Preparation of regulatory returns and ad-hoc requests for information from the FCA.
- Oversight of the investigation and management of compliance incidents including regulatory breaches through to resolution, and where relevant ensure these are reported to regulators within required timescales.
About You
- Proven experience in an FCA regulated business, with relevant knowledge of the FCA handbook.
- Proven track record in developing and managing a team of compliance professionals.
- Relevant professional insurance, compliance or risk management qualifications are desirable but not essential.
- Compliance management leadership in a middle-management role gained within financial services is essential.
- Strong oral and written skills with excellent attention to detail.
- Excellent analytical, problem-solving, and decision-making skills.
- Self-motivated, proactive, and flexible with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Strong understanding of governance, risk, and compliance principles.
- Excellent knowledge of FCA Consumer Duty.
- Excellent stakeholder management and influencing skills.
- Ability to innovate and improve processes to drive efficiency.
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