Client Services Account Coordinator

4 weeks ago


Gillingham, Kent, United Kingdom Spencer - Richardson Full time
Customer Service Account Handler

We are partnered with a leading fire and security services business that is growing organically and through acquisition. The company is committed to carving a carbon-neutral path through the industry and being the best in its sector.

This is an exciting time to join the business as a Customer Service Account Handler, being part of a close-knit and friendly team and being a pivotal part of the company's ongoing success in providing the best service to its clients.

Key Responsibilities:
  • Support with the administration and provision of Risk Assessments & Method Statements.
  • Ensure that all emergency call-outs are attended within set timescales.
  • Deliver prompt service and manage any queries effectively, escalating any issues immediately to the Team Leader to avoid complaints.
  • Strong computer skills.
  • Previous experience in a customer service environment - we can teach you everything else.

As the company continues its growth journey, you'll be in the driver's seat of your own career path, being supported by a brilliant team.


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