Business Development Manager

7 days ago

Bradford, Bradford, United Kingdom Shift Full time
Business Development Manager

Role Overview: As a Business Development Manager at Shift, you will be responsible for driving the growth and expansion of our logistics business. Reporting to the Commercial Director, you will play a key role in developing and executing sales strategies to achieve revenue targets.

Key Responsibilities:

  • Client Acquisition: Engage with prospects to present Tuffnells' unique logistics solutions, focusing on their specific needs and demonstrating how our platform offers them control and convenience
  • Relationship Building: Foster strong, long-term partnerships with customers, ensuring that they receive personalised service and have the tools they need to succeed. Act as their trusted logistics advisor
  • Sales Campaigns: Collaborate directly with the Commercial Director to support the development and execution of local sales campaigns, helping to tailor strategies for specific regions and target markets
  • Onboarding & Customer Support: Lead the customer onboarding process, ensuring a seamless and positive experience. Support new clients through initial setup, providing guidance on how to fully utilise our platform and services
  • Customer Expansion: Develop opportunities to upsell and cross-sell services, ensuring clients fully utilise the range of services available through our platform
  • Innovation & Problem Solving: Work closely with clients to identify pain points in their logistics processes and offer tailored solutions. Proactively suggest improvements and new services based on customer feedback
  • Performance Tracking & Reporting: Maintain an up-to-date pipeline using our sales CRMs, providing accurate profiles and insights. Share progress in regular team meetings, identifying successes and areas for improvement
  • Team Leadership Potential: As you progress in the role, recruit and lead your own local sales support team (SDRs and Sales Administrators), developing a robust structure to support business growth in your area

What We're Looking For:

  • Experience: Logistics, parcels, or freight industry experience a plus
  • Results-Oriented: Proven track record of meeting and exceeding sales targets
  • Strong Communication: Excellent communication and relationship-building skills
  • Negotiation Skills: Strong negotiation skills with the ability to close deals
  • Entrepreneurial Mindset: Entrepreneurial mindset, always looking for new opportunities
  • Leadership Potential: Leadership potential with an interest in managing teams
  • Team Player: Ability to work independently and as part of a dynamic team

Benefits:

  • Competitive Salary: Competitive salary and uncapped commission
  • Company Car: Company car or car allowance
  • Holiday Time: 25 days holiday + bank holidays
  • Enhanced Leave: Enhanced MAT & PAT leave
  • Clear Progression: Clear progression opportunities, including building and leading a local team
  • Fast-Scaling Business: Be part of an exciting, fast-scaling business with ambitious growth plans

Our Values:

  • Service & Experience: Strive to exceed customer expectations at every interaction
  • People & Relationships: Invest in our people and partnerships to drive mutual success
  • Passionate & Driven: Approach every challenge with enthusiasm and commitment
  • Innovation & Technology: Constantly seek ways to improve through technological advancements
  • Entrepreneurial Spirit: Embrace creativity and initiative to unlock opportunities

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