Sales Representative

1 day ago


Horley, Surrey, United Kingdom La Mer Full time
About La Mer

La Mer, a luxury skincare brand, is seeking experienced professionals to join their team as Sales Consultants. Based within the World Duty Free stores at Gatwick Airport, these roles offer a unique opportunity to work with high-end skincare products and deliver exceptional customer service.

Key Responsibilities
  • Deliver exceptional customer service, providing personalized product recommendations and ensuring a luxury shopping experience for each client.
  • Meet individual sales goals and KPIs through the use of La Mer brand knowledge and performance of the La Mer Service Ritual.
  • Promote and maintain the La Mer brand image, personifying the La Mer Service Mission and Values.
  • Participate in La Mer education seminars and coaching to gain knowledge of the unique brand history and story of La Mer products.
  • Assist in maintaining the Counter/store environment and daily counter operations.
Requirements
  • Proven track record of excellent client service within a luxury brand.
  • Strong interpersonal skills and ability to work in a team environment.
  • Experience in a cosmetics/luxury environment and skin care preferred.
  • 2 years of retail experience.
  • Superb communication skills in person and on the phone.
  • Impeccable service standards and a luxury shopping experience for each client according to the La Mer Luxury.
What We Offer
  • Competitive salary and benefits.
  • Expert standards of Product training and investment in your personal development and skills.
  • Career progression and opportunities.
  • Uniform.
  • Product allocation.


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