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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our Customer Services team, you will be responsible for delivering an exceptional customer experience to new and existing customers.
Key Responsibilities- Process customer orders and requests submitted by telephone and email
- Deal with all customer enquiries, including checking stock availability, helping with general product queries, and liaising with the logistics/operational team
- Work closely with the sales teams to support the onboarding of new customers, set up customer price files, and provide customer reports when required
- Excellent communication skills, both written and verbal
- Passion for delivering an outstanding customer experience
- Strong IT skills and attention to detail
- Team orientated and able to work in a fast-paced environment
- Competitive salary at between £23,000 to £25,000 per annum
- Free parking
- State-of-the-art offices
- Progression opportunities and ongoing training
If you are a motivated and customer-focused individual who is passionate about delivering an exceptional customer experience, please click 'apply now' to forward an up-to-date copy of your CV, or call us now.
