Regional Service Charge Manager
3 days ago
**Job Summary**
As a Regional Service Charge Manager at Peabody, you will be responsible for leading a team of professionals in managing service charges for social tenants, homeowners, and commercial customers across your region. Your primary goal will be to ensure accurate and transparent charges, with full recovery of eligible costs for each tenure type.
**Key Responsibilities**
- Oversee the preparation of service charge budgets and collaborate with stakeholders to ensure accuracy of data.
- Work with internal colleagues and residents to promote successful relationships and foster a culture of continual learning.
- Manage teams to achieve strong performance and drive results-oriented outcomes.
- Develop and implement effective strategies to improve service delivery and customer satisfaction.
- Ensure compliance with leases and tenancy agreements, and maintain accurate records.
**Requirements**
- Proven experience in leadership and management of service charges in a large or complex social housing environment.
- Ability to develop effective collaborative relationships with key stakeholder groups.
- Passion for delivering a customer-focused approach to service delivery.
**What We Offer**
- 30 days' annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
-
Regional Service Charge Manager
2 months ago
East London, United Kingdom Peabody Full timeYour typical day could start with meetings with other areas of the business to drive forward plans to improve the service charge experience for our customers. Then you might meet with you team to discuss progress on day to day tasks such as resident enquiries and cost reconciliation, before providing expert advice to colleagues to ensure service charges...
-
Regional Service Charge Manager
3 hours ago
East London, United Kingdom Peabody Full time{"title": "Regional Service Charge Manager", "content": "Job SummaryAs a Regional Service Charge Manager at Peabody, you will be responsible for leading a team to deliver accurate and transparent service charges for social tenants, homeowners, and commercial customers in your region. You will work closely with stakeholders to ensure charges are set in...
-
Regional Service Charge Manager
1 hour ago
East London, United Kingdom Peabody Full time{"title": "Regional Service Charge Manager", "content": "Job SummaryAs a Regional Service Charge Manager at Peabody, you will be responsible for leading a team to deliver accurate and transparent service charges for social tenants, homeowners, and commercial customers in your region. You will work closely with stakeholders to ensure charges are set in...
-
Regional Service Charge Manager
2 weeks ago
East London, United Kingdom Peabody Full time**Job Summary**As a Regional Service Charge Manager at Peabody, you will be responsible for leading a team to deliver accurate and transparent service charges for social tenants, homeowners, and commercial customers in your region. You will work closely with stakeholders to ensure the preparation of service charge budgets, data accuracy, and compliance with...
-
Service Charge Specialist
2 days ago
East London, United Kingdom Peabody Full timeAbout the RoleWe are seeking a highly skilled Service Charge Specialist to join our team at Peabody. As a key member of our Service Charge team, you will play a crucial role in supporting our residents and ensuring they have the correct and relevant information regarding their service charges.Key ResponsibilitiesAnalysis of costs to ensure service charge...
-
Service Charge Specialist
2 days ago
East London, United Kingdom Peabody Full timeAbout the RoleWe are seeking a highly skilled Service Charge Specialist to join our team at Peabody. As a key member of our Service Charge team, you will play a crucial role in supporting our residents and ensuring they have the correct and relevant information regarding their service charges.Key ResponsibilitiesAnalysis of costs to ensure service charge...
-
Service Charge Specialist
44 minutes ago
East London, United Kingdom Peabody Full time{"title": "Service Charge Officer", "description": "About the RoleAs a Service Charge Officer at Peabody, you will play a crucial role in supporting our residents and ensuring they have the correct and relevant information regarding their service charges.Key ResponsibilitiesAnalyse costs to ensure service charge bills are accurateMeet with neighbourhood,...
-
Service Charge Officer
2 months ago
East London, United Kingdom Peabody Full timePeabody have recently restructured the service charge function to align more closely with our local delivery model and our aim of getting closer to residents. We are also expanding the team, so we have the capacity to improve the service in line with the changes proposed in the upcoming Leasehold and Freehold Reform Act 2024. Your typical day could start...
-
Head of Service Charges
3 months ago
London, United Kingdom Cherry Pick People Full time**REGION**: - london-c**SALARY**: **JOB TYPE**: Permanent **REF**: CM5550 **Location: Central London/Flexible Working (min. 3 days in the office)** **Salary: £70,000 to £80,000 per annum** Would you like to lead a service charge team and strategy which will provide customers with the best value and service possible? Are you a highly successful and...
-
Service Charge Accountant Position
1 week ago
London, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full timeService Charge Accountant OpportunityOur client, a reputable block management firm, is seeking a skilled Service Charge Accountant to join their team. The ideal candidate will have experience in reconciling client bank accounts and applying leaseholder payments.Raising and issuing of service charge and ground rent demandsAssisting the accounting team with...
-
Service Charge Manager
2 months ago
London, United Kingdom The Hyde Group Full timeService Charge ManagerLondon BridgeUp to £54,000Hyde is looking to recruit a Service Charge Manager.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...
-
Service Charge Coordinator
3 months ago
London, United Kingdom LegalAndGeneral Full time**Company Description** The UK is facing a housing crisis and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal & General Affordable Homes is to transform the affordable housing sector, and with a growing pipeline we’re committed to investing in housing for all ages, social groups and tenures. We’re...
-
Service Charge Manager
1 month ago
Greater London, United Kingdom The Hyde Group Full timeService Charge ManagerLondon BridgeUp to £54,000Hyde is looking to recruit a Service Charge Manager.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...
-
Service Charge Manager
2 months ago
London, UK, UK, United Kingdom The Hyde Group Full timeService Charge ManagerLondon BridgeUp to £54,000Hyde is looking to recruit a Service Charge Manager.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...
-
Service Charge Advisor
2 weeks ago
South East England, United Kingdom Southern Housing Full timeCroydon hybrid working available As a Service Charge Advisor, you will report to the Service Charge Manager and will be responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery. Please note this job is based...
-
Service Charge Advisor
2 weeks ago
South East England, United Kingdom Southern Housing Full timeCroydon hybrid working available As a Service Charge Advisor, you will report to the Service Charge Manager and will be responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery. Please note this job is based...
-
Service Charge Accounts Manager
4 days ago
London, Greater London, United Kingdom Platinum Resourcing (UK) Ltd Full timeJob Title: Service Charge Accounts ManagerJob Type: Full-timeCompany: Platinum Resourcing (UK) LtdAbout the Role:We are seeking an experienced Service Charge Accounts Manager to join our team. As a key member of our property management team, you will be responsible for managing and overseeing the financial aspects of service charge accounts for a portfolio...
-
Service Charge Accounts Manager
4 days ago
London, Greater London, United Kingdom Platinum Resourcing (UK) Ltd Full timeJob Title: Service Charge Accounts ManagerJob Type: Full-timeCompany: Platinum Resourcing (UK) LtdAbout the Role:We are seeking an experienced Service Charge Accounts Manager to join our team. As a key member of our property management team, you will be responsible for managing and overseeing the financial aspects of service charge accounts for a portfolio...
-
Head of Service Charge
3 months ago
London, United Kingdom Morgan Hunt Full time**Head of Service Charge (6-month Fixed Term Contract)** We are currently seeking a highly skilled and experienced Head of Service Charge to join a Housing Association based in South London. This position offers an exciting opportunity to lead and manage the service charge function on a 6-month fixed term basis. If you have a strong background in service...
-
Assistant Director of Service Charges
3 months ago
London, United Kingdom Peabody Full timeSalary** Circa £100,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 09:00 - 17:00** **What we’re looking for**: - Are you a service charge specialist who can demonstrate the ability to successfully deliver fixed and variable service charges in a large complex environment? - Do you have a proven track...