Regional Service Charge Manager

5 months ago


East London, United Kingdom Peabody Full time

Your typical day could start with meetings with other areas of the business to drive forward plans to improve the service charge experience for our customers. Then you might meet with you team to discuss progress on day to day tasks such as resident enquiries and cost reconciliation, before providing expert advice to colleagues to ensure service charges are accurate and transparent.

As a Regional Service Charge Manager you’ll be responsible for setting, reviewing and issuing service charge accounts for social tenants, homeowners and commercial customers for your region. You will ensure your team delivers accurate and transparent charges with full recovery of eligible costs for each tenure type. You will be a resident focused individual with the ability to promote successful relationships with internal colleagues and our residents and service users within your region.

You’re a natural leader who is outcome focused. You’ll enjoy managing teams to get the very best out of them and you’re first rate at driving strong team performance to enable you to foster a culture of continual learning whilst putting the residents in your region at the heart of the service. You’ll need to be in the office for two days per week and the remaining time you’ll be able to work remotely.

Your role covers all aspects of Service Charge management within your region from overseeing the preparation of the service charge budgets, working collaboratively with stakeholders across the business to ensure accuracy of data and ensuring charges are set in accordance with leases and tenancy agreements. If you’re passionate in shaping service delivery and thrive in motivating teams through times of change, we want to hear from you.

To be successful in this role, you’re:

Experienced in leadership and management of service charges in a large /complex social housing environment Able to develop effective collaborative relationships with key stakeholder groups Passionate about delivering a customer focused approach to service delivery

Here are just a few of the benefits of working at Peabody:

30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution

  • East London, United Kingdom Peabody Full time

    Company Overview: Peabody, a leading provider of social housing, is seeking an experienced Regional Service Charge Manager to lead our service charge operations in the region. This role is responsible for setting, reviewing, and issuing service charge accounts for social tenants, homeowners, and commercial customers.


  • East London, United Kingdom Peabody Full time

    About the Role: As a Regional Service Charge Manager, you will be responsible for overseeing the preparation of service charge budgets, working collaboratively with stakeholders to ensure accuracy of data, and ensuring charges are set in accordance with leases and tenancy agreements. You will also develop effective collaborative relationships with key...


  • London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Company OverviewWe are a leading provider of service charge solutions, dedicated to delivering exceptional results for our clients. As a Service Charge Officer with our team, you will play a crucial role in ensuring the accurate production of service charge statements and providing excellent customer service.

  • Service Charge Officer

    5 months ago


    East London, United Kingdom Peabody Full time

    Peabody have recently restructured the service charge function to align more closely with our local delivery model and our aim of getting closer to residents. We are also expanding the team, so we have the capacity to improve the service in line with the changes proposed in the upcoming Leasehold and Freehold Reform Act 2024. Your typical day could start...


  • London, United Kingdom Cherry Pick People Full time

    **REGION**: - london-c**SALARY**: **JOB TYPE**: Permanent **REF**: CM5550 **Location: Central London/Flexible Working (min. 3 days in the office)** **Salary: £70,000 to £80,000 per annum** Would you like to lead a service charge team and strategy which will provide customers with the best value and service possible? Are you a highly successful and...


  • East Kilbride, United Kingdom Vivid Resourcing Ltd Full time

    About the RolePrepare and send notifications to residents regarding rent and service charges.Ensure accurate application of leasehold management and service charges according to leases and legislation.Set and monitor income budgets, including reconciliations of accounts.Deal with queries and complaints related to service charges.


  • London, Greater London, United Kingdom Cobalt Recruitment Full time

    Cobalt Recruitment is a renowned real estate development and management company with a proven track record of delivering high-quality services and projects.About the Job:We are currently seeking a Property Accountant to join our team in a key role that will involve all aspects of estate management and service charge responsibilities. The successful candidate...


  • South East, United Kingdom Vivid Resourcing Ltd Full time

    Vivid's client in the South East is looking for a Service Charge Analyst for an initial period of six months with the possibility to extend. Main duties: Prepare and send rent and service charges notifications to all residents Ensured leasehold management and service charges are applied accurately and within terms of the leases and current...


  • East Kilbride, United Kingdom Vivid Resourcing Ltd Full time

    Vivid's client in the South East is looking for a Service Charge Analyst for an initial period of six months with the possibility to extend.Main duties: Prepare and send rent and service charges notifications to all residents Ensured leasehold management and service charges are applied accurately and within terms of the leases and current legislation Setting...


  • South East London, United Kingdom CV-Library Full time

    Regional Facilities Manager Location: South East, UK Salary: £50,000 including discretionary bonus + more... Are you an experienced Facilities Manager looking to take your career to the next level? We are seeking a dedicated Regional Facilities Manager to oversee a diverse retail park portfolio. If you have a strong background in facilities...


  • London, United Kingdom LegalAndGeneral Full time

    **Company Description** The UK is facing a housing crisis and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal & General Affordable Homes is to transform the affordable housing sector, and with a growing pipeline we’re committed to investing in housing for all ages, social groups and tenures. We’re...


  • South East London, United Kingdom Foundation Recruitment Full time

    Regional Facilities ManagerLocation: South East, UKSalary: £50,000 including discretionary bonus + more...Are you an experienced Facilities Manager looking to take your career to the next level? We are seeking a dedicated Regional Facilities Manager to oversee a diverse retail park portfolio. If you have a strong background in facilities management,...


  • London, Greater London, United Kingdom HEXAGON Full time

    Hexagon, a Great Place to Work accredited organisation with IIP Gold, is seeking an exceptional candidate for the role of Service Charge Manager.Based in London, this full-time position offers a competitive salary of £40,000 - £45,000 per annum, depending on experience. The successful candidate will be responsible for managing rent and service charges...


  • London, Greater London, United Kingdom Kinleigh Folkard & Hayward Full time

    As a Service Charge Manager at Kinleigh Folkard & Hayward, you will play a key role in managing client relationships and working collaboratively with colleagues. With over 60 branches across the capital, we are London's largest independent property services group and offer a wide range of property services.Key Responsibilities:Manage client portfolios and...


  • London Borough of Harrow, United Kingdom Service Care Solutions Ltd Full time

    About the JobThis temporary opportunity presents a chance to join a dynamic team at Service Care Solutions Ltd as an Asset Management Specialist. You will contribute to the effective management of leasehold properties, ensuring the delivery of high-quality services to clients. Your responsibilities will include:Main ResponsibilitiesOversee service charge...


  • London, Greater London, United Kingdom Platinum Resourcing (UK) Ltd Full time

    Platinum Resourcing (UK) Ltd is seeking an experienced Service Charge Accounts Manager to oversee the financial aspects of service charge accounts for a portfolio of properties. This includes ensuring accurate and timely financial reporting, compliance with relevant regulations, and providing exceptional customer service to property owners and residents.The...


  • London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full time

    Srvc Chrg Mgmt Exp Job @Cbl Cnsltng(UK)LtdWe are hiring a Srvc Chrg Mgmt Exp at Cbl Cnsltng(UK)Ltd to manage a portfolio of 100+buildings w/ 800-900 units. Salary:£65k-£80k/yearThis is a full-time, permanent position located in the South West/Kensington area.In this role, you will be responsible for preparing and finalising annual service charge accounts,...

  • Portfolio Manager

    4 weeks ago


    London, Greater London, United Kingdom Cobalt Consulting (UK) Ltd Full time

    Cobalt Recruitment is proud to collaborate with a forward-thinking Estate Agency in the South West/Kensington area to find a highly skilled Senior Service Charge Accountant for an interim position until February 2025.This exceptional opportunity allows you to manage a diverse portfolio of 100 buildings containing 800-900 units. You will have the flexibility...


  • London, Greater London, United Kingdom Pinnacle Group Full time

    At Pinnacle Group, we are seeking a highly skilled Service Charge Management Specialist to join our Home team in London.This is a fixed term position ending 31st December 2025. The estimated salary for this role is £35,000 - £45,000 per annum.Job Description:Manage and optimize service charge processes.Deliver leasehold and frontline services.Carry out...


  • London, Greater London, United Kingdom Pertemps Harrow Full time

    About the RoleWe are looking for a skilled and experienced Service Charge Manager to join our team at the London Borough of Harrow.The successful candidate will be responsible for managing service charge income, proactively contacting leaseholders, assessing income and expenditure, and establishing repayment agreements.The role also involves creating and...