Current jobs related to IT Service Desk Manager - London, Greater London - i3
-
Service Desk Manager
2 months ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeService Desk ManagerThis is an exciting opportunity to lead a talented team of technical service desk engineers in delivering an exceptional customer experience. As a Service Desk Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...
-
Service Desk Manager
2 months ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeService Desk ManagerThis is an exciting opportunity to lead a talented team of technical service desk engineers in delivering an exceptional customer experience. As a Service Desk Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...
-
Service Desk Manager
1 month ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeService Desk ManagerThis is an exciting opportunity to lead a talented team of technical service desk engineers in delivering an outstanding customer experience. As a Service Desk Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service desk...
-
Service Desk Manager
1 month ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeService Desk ManagerThis is an exciting opportunity to lead a talented team of technical service desk engineers in delivering an outstanding customer experience. As a Service Desk Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service desk...
-
Service Desk Operations Manager
2 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...
-
Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeService Desk ManagerAre you a results-driven individual with a passion for delivering exceptional customer service? We are seeking a Service Desk Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Lead a team of 10 Service Desk Analysts to improve operational performance and ensure...
-
Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeService Desk ManagerAre you a results-driven individual with a passion for delivering exceptional customer service? We are seeking a Service Desk Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.Key Responsibilities:Lead a team of 10 Service Desk Analysts to improve operational performance and ensure...
-
Service Desk Team Lead
1 day ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
1 month ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager and take on a challenging role that requires strong leadership and technical skills.We are seeking an experienced IT professional to lead our Service Desk team and drive the delivery of exceptional IT services to our customers.About the RoleThe IT Service Desk Manager will be...
-
IT Service Desk Manager
1 month ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager and take on a challenging role that requires strong leadership and technical skills.We are seeking an experienced IT professional to lead our Service Desk team and drive the delivery of exceptional IT services to our customers.About the RoleThe IT Service Desk Manager will be...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...
IT Service Desk Manager
2 months ago
Job Summary:
We are seeking an experienced IT Service Desk Manager to join our team at i3. The successful candidate will be responsible for leading our IT Service Desk team, ensuring the delivery of high-quality IT services to our customers.
Key Responsibilities:
- Lead the IT Service Desk team, providing guidance and support to ensure the delivery of excellent IT services.
- Develop and implement strategies to improve IT service desk performance, including service level agreements, incident and request management, and continuous improvement initiatives.
- Manage the IT service desk budget, ensuring effective resource allocation and cost control.
- Collaborate with other teams, including IT operations, development, and infrastructure, to ensure seamless service delivery.
- Develop and maintain relationships with key stakeholders, including customers, suppliers, and partners.
- Ensure compliance with IT service management best practices, including ITIL.
- Manage and develop the IT service desk team, including performance management, training, and development.
Requirements:
- Proven experience in IT service management, with a focus on service desk operations.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to analyze complex problems and develop effective solutions.
- Strong technical skills, with experience in IT service management tools and technologies.
- Knowledge of ITIL and other IT service management best practices.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A dynamic and supportive work environment.
- Collaborative and innovative team culture.
About i3:
i3 is a leading insurance company, dedicated to providing innovative and customer-centric solutions. We are committed to excellence in everything we do, and we are seeking like-minded individuals to join our team.
