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Registered Supported Living Director

2 months ago

Southampton, Southampton, United Kingdom TRCGroup Full time
Job Title: Registered Supported Living Manager

We are seeking an experienced and dedicated Registered Supported Living Manager to join our team at TRCGroup. As a Registered Supported Living Manager, you will be responsible for leading and supporting our Specialist Care team in delivering high-quality services to our customers.

About the Role:
  • Provide supported living services across the Southampton, Portsmouth, and wider Hampshire area, ensuring compliance with relevant legal and regulatory requirements.
  • Support the development of a high-quality supported living service for individuals within the local area, promoting personalisation and positive risk-taking.
  • Promote the highest standards of care and support to your team through mentoring, supervision, and modelling best practice.
  • Manage a team, ensuring exceptional service delivery to our customers and effective workload management.
  • Ensure successful operation of quality control compliance systems and perform quality assurance visits for customers.
  • Effectively manage complaints and incidents, carrying out investigations and using findings to initiate improvements.
  • Promote a positive culture in line with the Specialist Care Teams ethos and values.
  • Be an organisational lead in key areas.
Requirements:
  • Experienced in leading and mentoring teams in social care to provide excellent quality services.
  • Thrive in a fast-paced environment with the drive and motivation to develop our specialist services.
  • Flexible to meet the evolving needs of a growing service.
  • Highly organised with exceptional planning skills and attention to detail.
  • Understand financial drivers and be commercially aware.
  • A people person, able to build excellent relationships with colleagues and customers.
  • Really care about delivering the best possible quality of service.
  • Holding a passion for supporting customers with neurodiversity and supporting them to achieve greater outcomes based on their individual goals and wishes.
Qualifications:
  • Qualified to Level 5 Diploma in Leadership for Health and Social Care or willing to work towards it with experience to support the role.
  • Ideally hold a PBS qualification or have experience in this area.
  • Hold a valid UK driving licence and have access to your own vehicle.
Benefits:
  • Paid day off on your birthday.
  • 25 days paid holiday plus bank holidays.
  • Excellent Refer a Friend bonus scheme.
  • Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses).
  • Employer contributory pension scheme.