Hospitality Supervisory Role
3 days ago
About the Role:
We're looking for a seasoned hospitality professional to join our team as a Duty Manager. If you have a passion for delivering exceptional customer experiences and leading a team to success, this could be the perfect opportunity for you.
Key Responsibilities:
- Create a clean and welcoming atmosphere that exceeds customer expectations.
- Guide and support your colleagues, maintaining a safe working and dining environment.
- Focus on operational efficiency, staying informed about unit performance, and championing improvements.
- Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions to ensure the team's success and deliver excellence in customer service.
What We Offer:
- A competitive salary of £14.67 per hour, with an additional £1.50 per hour for working between midnight and 6am.
- Free meal and parking while on shifts.
- Employee discounts: up to 50% off various SSP brands and franchises across the UK.
- The Help@Hand App offers shopping discounts, GP appointments, a 24/7 helpline, financial and wellbeing support for you and your loved ones.
- Flexible scheduling to accommodate various lifestyles and promote work-life balance.
- Continuous growth opportunities through award-winning training, apprenticeships, and development programs.
- Health and wellbeing support, including Retail Trust, flexible working, and comprehensive family-friendly leave.
- Culture: we value diversity and inclusion at SSP, with various networks to support you.
- Financial support, including pension plans, life assurance, share incentives schemes, cycle to work schemes, and competitive pay rates.
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