Customer Service Representative

22 hours ago


Inverness, Highland, United Kingdom CV-Library Full time

A leading healthcare provider is recruiting for a part-time customer service advisor to support the daily operations of a regional dispensing centre, providing exceptional service to patients and healthcare professionals.

Key Responsibilities:
  • Handle customer enquiries and orders by phone, email, and in person; build rapport with both new and regular customers, as well as efficiently supporting community-based nurses.
  • Update patient files and databases - maintaining patient confidentiality at all times.
Requirements:
  • Recent customer care experience and skills in handling enquiries, ideally within an operational setting.
  • Ability to build effective working relationships with the team and provide the very best customer care.
  • Efficient administration skills and adherence to strict operational guidelines.
  • Efficient keyboard and Microsoft Office skills, with great attention to detail.
Benefits:
  • Excellent benefits to include 25 days' holiday (pro rata) + bank holidays.
  • Easily accessible location with free onsite parking available.

The estimated salary for this role is £22,500 - £27,000 per annum, depending on experience.



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