Store Operations Manager

1 day ago


Birmingham, Birmingham, United Kingdom Tapestry, Inc. Full time
Assistant Store Leader - Kate Spade, Birmingham (37.5 Hours)

Kate Spade New York is a fast-paced and dynamic retail environment where we strive to deliver exceptional customer experiences and drive business results.

We're looking for an ambitious and results-driven Assistant Store Leader to join our team, working closely with the Store Leader to lead store operations, drive sales growth, and maintain high levels of customer satisfaction.

Key Performance Indicators

This role involves:

  • Driving sales growth through effective visual merchandising, inventory management, and customer engagement;
  • Improving customer satisfaction through exceptional customer service and issue resolution;
  • Maintaining high levels of operational efficiency and productivity;
  • Collaborating with colleagues to achieve business objectives and drive results.

Skills and Qualifications

To succeed in this role, you'll need:

  • Experience in a retail leadership position, preferably in a luxury or fashion brand;
  • Strong analytical and problem-solving skills to drive business results and resolve issues;
  • Ability to communicate effectively with colleagues and customers at all levels;
  • Flexibility to work varied hours, including evenings and weekends, to meet business needs.

Salary Range

We offer a competitive salary range of £28,000 - £38,000 per annum, dependent on experience, as well as opportunities for professional growth and development within our dynamic organization.



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