Store Operations Leader

5 days ago


Birmingham, Birmingham, United Kingdom Hotel Chocolat Group plc Full time

We are currently seeking an experienced Store Operations Leader to join our team at Hotel Chocolat Group plc. As a key member of our store management team, you will be responsible for overseeing the day-to-day operations of our stores, ensuring that they are running efficiently and effectively.

Your primary focus will be on driving sales growth, improving customer satisfaction, and maintaining a positive store image. You will also be responsible for managing inventory, implementing visual merchandising standards, and providing coaching and development opportunities for your team members.

We offer a competitive salary of £45,000 - £50,000 per annum, 50% discount on all our products, and opportunities for career growth and development.

To succeed in this role, you will need to have:

  • Experience in a retail environment, preferably in a leadership or management capacity.
  • Excellent leadership and communication skills, with the ability to motivate and develop your team.
  • A passion for delivering exceptional customer service and driving sales growth.


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