Retail Operations Leader
5 days ago
We are seeking a dynamic and experienced Retail Operations Leader to join our team at Iceland. As a Store Manager, you will be responsible for driving operational excellence and delivering sales in your own store.
About the Role
- Lead a team of dedicated retail professionals to deliver exceptional customer service and drive business growth.
- Develop and implement strategies to improve operational efficiency, increase sales, and enhance customer experience.
- Maintain high standards of store presentation, including visual merchandising and stock management.
- Manage inventory levels, ordering, and stockroom organization to optimize availability and reduce waste.
- Implement effective recruitment, training, and development programs to ensure a skilled and motivated team.
- Analyze sales data, market trends, and customer feedback to inform business decisions and drive continuous improvement.
Requirements
- Proven track record of leadership and management experience in retail or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical and strategic thinking abilities.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Degree-level qualification in Business, Retail, or a related field (desirable).
Benefits
- Competitive salary: £45,000 - £55,000 per annum (dependent on experience).
- Private health care and excellent wellbeing support through our partnership with Grocery Aid.
- 15% staff discount in stores.
- Discounts across Retail and sales incentives throughout the year.
About Us
Iceland is a leading multi-channel retailer committed to delivering industry-leading service to our customers. We pride ourselves on being innovative, family-oriented, and passionate about our products and store offering.
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