IT Support Manager

2 days ago


Chorley, Lancashire, United Kingdom ORCA IT LTD Full time

Job Title: IT Support Manager

We are looking for an IT Support Manager to join our technical support team at ORCA IT LTD. This is a challenging and rewarding role that requires excellent communication skills, problem-solving abilities, and experience in IT support.

About the Role:

  • Monitor and maintain systems and networks
  • Install and configure systems
  • Diagnose faults on both hardware and software
  • Solve technical and application issues by phone, email, or in person
  • Walk clients through troubleshooting steps
  • Refit and/or replace client hardware
  • Support updates and/or roll-outs for client applications (training of users as needed)
  • Work to SLAs
  • Prioritize and manage multiple open tickets
  • Establish good working relationships with clients

About You:

  • Excellent verbal and written communication skills
  • Able to work under pressure and meet deadlines
  • Able to work independently and carry out tasks to completion
  • Proven experience in an IT support role and team
  • Experience of integrated ISO management systems
  • Able to communicate clearly and concisely in all telephone and written communications

Benefits:

  • Life Assurance
  • Health Care
  • Birthday day off
  • Pension Scheme
  • Discount Scheme

The salary for this position is approximately £40,000-£55,000 per annum, depending on experience.



  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Job OverviewCreative Support is seeking an experienced Deputy Manager to fill the position of Manager of Support Services. This role offers the opportunity to work in a dynamic and supportive environment, where you can make a real difference in the lives of individuals with learning disabilities.Job Summary:We are looking for a motivated and skilled...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Job OverviewCreative Support is a leading provider of high-quality learning disability support services in Chorley and Wigan. We are seeking an accomplished Deputy Manager to work alongside the Registered Manager, maintaining an overview of our services, leading a team of support workers, and contributing to service development.About the RoleThe successful...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    We are looking for an experienced Empowering Support Manager to lead our new ABI Service in Chorley. This is an excellent opportunity to make a real difference in the lives of people with complex needs.The successful candidate will be responsible for managing a team of support workers, coordinating care plans, and ensuring the highest standards of care are...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Creative Support is looking for a dedicated and compassionate individual to fill the role of Support Services Manager in Chorley, Lancashire.About the JobThis challenging and rewarding position involves providing support to individuals with learning disabilities, physical needs, and support needs in a community-based setting.Main ResponsibilitiesTo ensure...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Job DescriptionWe are recruiting for a person-centred, passionate, and motivated Supported Living Manager to provide operational leadership for our Chorley ABI Service throughout mobilisation and ongoing delivery.Key responsibilities will include service planning, leading the team, and working closely with service users and their families.You will need to...


  • Chorley, Lancashire, United Kingdom ORCA IT LTD Full time

    ORCA IT LTD is seeking a talented Technical Support Manager to join the technical support department of its expanding IT MSP. The successful candidate will work from a modern, open-plan office and enjoy an exciting and varied role delivering day-to-day IT Support and projects for our wide client base. We offer strong progression opportunities for the...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Key ResponsibilitiesWe are looking for a motivated and experienced individual to take on this challenging yet rewarding role. As a Senior Support Worker, your key responsibilities will include:Providing direct support to service users with varying care needsWorking collaboratively with colleagues to deliver person-centred support plansMaintaining accurate...

  • Care Manager

    6 days ago


    Chorley, Lancashire, United Kingdom Creative Support Full time

    About the Role:The Care Manager will lead operational delivery and ensure an excellent quality of life for the service user. This involves mobilising services, staff management, communication with family members, and assessment using positive behaviour support strategies.Key responsibilities include staff deployment, mentoring, and role-modelling best...


  • Chorley, Lancashire, United Kingdom ORCA IT LTD Full time

    Orca IT LTD is seeking a skilled Senior Technical Support Manager to lead the technical support department. This exciting role offers strong progression opportunities and an attractive salary of £45,000 - £55,000 per annum.The ideal candidate will be responsible for driving customer experience through day-to-day IT support and projects, ensuring excellent...


  • Chorley, Lancashire, United Kingdom Creative Support Careers Full time

    About the TeamWe are a dynamic and supportive team at Creative Support Careers, dedicated to providing high-quality support services to individuals with learning disabilities. As a Support Coordinator, you will be part of a close-knit team that works together to deliver outstanding care and support.What We Offer:A competitive salary of £30,000 - £32,000...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Senior Role AvailableCreative Support is recruiting a seasoned Support Team Supervisor to oversee the delivery of bespoke services in Chorley and Wigan. This senior role offers a unique chance to lead a team of Support Workers, Senior Support Workers, and Service Coordinators, ensuring excellent service provision and promoting high standards of...


  • Chorley, UK, Lancashire, United Kingdom Creative Support Full time

    Our new Chorley ABI Service will provide a bespoke adapted supported living services for a man moving out of a hospital setting. The service will offer an empowering model of support which will enable him to lead a fulfilling and valued life - being part of his family, participating in his local community, developing independent living skills and achieve his...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Join Our TeamCreative Support is a dynamic and innovative organisation dedicated to providing high-quality services that empower individuals to live fulfilling lives.We are seeking a highly motivated and experienced Supported Living Manager to lead our new Chorley ABI Service, which will provide bespoke adapted supported living services for an individual...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Job DescriptionWe are looking for an experienced Care Support Team Lead to manage nine high-quality learning disability support services in Chorley and Wigan. The successful candidate will be responsible for delivering bespoke services under the direction of the Registered Manager, co-ordinating the service to ensure tailored support is delivered to each...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    About the RoleWe are seeking an experienced and motivated Deputy Manager to join our team in Chorley and Wigan. The successful candidate will have a proven track record of managing teams, experience working with individuals with learning disabilities, and a strong understanding of regulatory requirements.Key ResponsibilitiesThe Deputy Manager will be...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Join Our Team as an Adult Supported Living ManagerWe are seeking an experienced and compassionate Adult Supported Living Manager to join our team in Chorley. This is an exciting opportunity for an individual who is passionate about delivering high-quality care and support services for individuals with complex needs. The successful candidate will have a...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Job SummaryWe are seeking a highly skilled and dedicated Supported Living Manager to join our team in Chorley. As a key member of our management team, you will be responsible for ensuring the excellent delivery and quality of life for our service users.You will have a strong understanding of community-based support services and the ability to work closely...

  • Team Lead

    6 days ago


    Chorley, Lancashire, United Kingdom Creative Support Full time

    **Job Title:** Deputy ManagerAt Creative Support, we are seeking an experienced Deputy Manager to lead our learning disability support services in Chorley and Wigan. This is a great opportunity for a motivated and skilled individual to join our team and make a real difference in the lives of people with learning disabilities.We estimate this role will pay...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    About the RoleWe are currently recruiting for an Adult Supported Living Manager to join our team in Chorley. This is an exciting opportunity for an experienced professional to make a real difference in the lives of individuals with complex needs. The successful candidate will have a strong background in social care, with a focus on assessment and support...


  • Chorley, Lancashire, United Kingdom Creative Support Full time

    Job OverviewCreative Support seeks a highly motivated Learning Disability Support Service Coordinator to manage our services in Chorley and Wigan. This exciting opportunity involves leading a dynamic team, coordinating service delivery, and maintaining excellent records.As a key member of our team, you will be responsible for ensuring tailored support...