Senior Technical Support Manager

1 day ago


Chorley, Lancashire, United Kingdom ORCA IT LTD Full time

Orca IT LTD is seeking a skilled Senior Technical Support Manager to lead the technical support department. This exciting role offers strong progression opportunities and an attractive salary of £45,000 - £55,000 per annum.

The ideal candidate will be responsible for driving customer experience through day-to-day IT support and projects, ensuring excellent customer service. Responsibilities include:

  • Maintaining systems and networks
  • Installing and configuring systems
  • Diagnostics and fault resolution on hardware and software
  • Solving technical issues by phone, email, or in person
  • Training clients on troubleshooting steps

We offer a range of benefits, including life assurance, healthcare, birthday day off, pension scheme, and discount scheme.



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