Customer Service Technical Expert

2 weeks ago


Swansea, United Kingdom Amazon Full time

Come and join our team of Customer Service Technical Experts at Amazon As a critical member of our Second Line Support team, you will play a vital role in resolving complex technical issues and ensuring customer satisfaction.

  • You will leverage your technical expertise to diagnose, investigate, and resolve escalated technical issues, implementing effective solutions and workarounds to meet customer needs.

We offer a salary range of $70,000 - $85,000 per annum, depending on your experience and qualifications.

Our company values diversity, equity, and inclusion, creating a workplace culture that promotes creativity, collaboration, and innovation.

We are seeking passionate and dedicated professionals who can thrive in a dynamic environment and make a positive impact on our customers' lives.

Benefits include comprehensive health insurance, flexible working hours, and opportunities for professional growth and development.



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