Customer Support Engineer
1 week ago
At ENGINEERINGUK, we are seeking a skilled Customer Support Engineer to join our team. As a key member of our support staff, you will serve as a technical expert, providing high-quality service to our customers.
About the Role:
- Provide technical support and resolve escalated incident tickets in a timely manner, implementing workarounds where appropriate.
- Develop internal documentation to help the support team improve their technical knowledge and troubleshooting skills.
Salary: We offer a competitive salary of £35,000 - £50,000 per year, based on experience.
Key Requirements:
- 2+ years of experience in technical support or software development.
- Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesize, diagnose, and resolve problems.
Benefits:
- Relaxed and welcoming office atmosphere (dog-friendly).
- Monthly social events for the team to bond and enjoy each other's company.
About Us:
ENGINEERINGUK is a technology-driven company that values innovation and teamwork.
-
Swansea, City and County of Swansea, United Kingdom CV Library Full timeWe are currently recruiting for a Mechanical Engineering Customer Support Specialist to join our team at CV Library. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering technical queries, and offering solutions to meet customer needs.Our client is a renowned manufacturer of complex mechanical...
-
Technical Support Engineer
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a Technical Support Engineer to provide on-site installation, maintenance, and repair services for our clients. As a key member of our team, you'll ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer...
-
Technical Support Engineer
3 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Swansea. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...
-
IT Support Engineer
3 days ago
Swansea, City and County of Swansea, United Kingdom ENGINEERINGUK Full timeJob Summary">We are seeking an experienced IT Support Engineer to join our team at ENGINEERINGUK. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers.Main Responsibilities:">">Responding to customer inquiries via phone, email, and chat.">Resolving complex technical issues related to our...
-
Software Development Support Engineer
5 days ago
Swansea, City and County of Swansea, United Kingdom Amazon Full timeAbout the JobWe have an exciting opportunity for a skilled Software Development Support Engineer to join our team in Swansea, Wales. As a Second Line Support Engineer at Veeqo, you will be responsible for diagnosing and resolving escalated incident tickets to provide consistent and high-quality service to our customers.Key ResponsibilitiesDiagnose and...
-
Field Support Engineer
6 hours ago
Swansea, City and County of Swansea, United Kingdom Sanderson Recruitment Plc Full timeWe have an exciting opportunity for a Field Support Engineer to join our team in Swansea.Job Title: Field Support Engineer - SwanseaLocation: SwanseaDuration: 12 Months InitiallyIR35 Status: OutsideKey Responsibilities:To provide technical support for installing, maintaining, upgrading and repairing IT products including PCs, workstations, printers,...
-
Senior Support Engineer
5 hours ago
Swansea, City and County of Swansea, United Kingdom Amazon Full timeAbout Veeqo:Veeqo is Amazon's free shipping and inventory management software for Amazon sellers. Our platform allows users to manage orders across multiple ecommerce websites and marketplaces.Job Overview:The Second Line Support Engineer role at Veeqo involves technical expertise in diagnosing, investigating, and resolving escalated incident tickets. You...
-
Production Support Engineer
3 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Maintenance EngineerWe are seeking a skilled Maintenance Engineer to join our team at beBee Professionals in Swansea. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities.Key Responsibilities:Perform routine and preventive maintenance on manufacturing...
-
Electrical Systems Engineer
3 weeks ago
Swansea, City and County of Swansea, United Kingdom GE Aviation Full timeCompany OverviewGE Aviation's Power Conversion business is a leading provider of electrification systems for high-performance applications. We collaborate with major energy, maritime, and industrial organizations to enable energy efficiency and decarbonization.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionAs an Electrical Systems Engineer,...
-
Engineering Support Professional
5 days ago
Swansea, City and County of Swansea, United Kingdom The Recruitment Co. Full timeCompany ProfileThe Recruitment Co. is an established company in Swansea, dedicated to providing top-notch recruitment services.Contract: PermanentEstimated Salary: £30,000 - £40,000 per annum (depending on experience)Hours: Full-time, varying week to weekJob Responsibilities: As a Field Engineer, you will be involved in various aspects of the job,...
-
Senior Engineering Specialist
2 days ago
Swansea, City and County of Swansea, United Kingdom SmartPro Full timeJob OverviewWe are seeking a proactive and dynamic Technical Engineer to support experienced engineers in ensuring smooth departmental operations. This role involves actively participating in various responsibilities within the department, including managing customer-specific queries, leading new business enquiries, analysing technical information, and...
-
Technical Support Specialist
5 days ago
Swansea, City and County of Swansea, United Kingdom Amazon Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Swansea, Wales. As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing and resolving escalated incident tickets to provide consistent and high-quality service to our customers.Main ResponsibilitiesDiagnose and resolve escalated...
-
Industrial Engineering Manager
4 weeks ago
Swansea, City and County of Swansea, United Kingdom The Recruitment Co Full timeThe Recruitment Co. is looking for an experienced Field Engineer to join its team in Swansea.About the JobThis role involves working on-site to install and maintain fluid monitoring systems. You will need to travel regularly to customer sites and work collaboratively with the Liquitherm FMS team.Key TasksTravel to customer sites to complete site surveys and...
-
Product Development Engineer
4 weeks ago
Swansea, City and County of Swansea, United Kingdom SmartPro Full timeJob DescriptionCompany Overview: SmartPro is a leading provider of innovative solutions in the field of technical engineering.Salary: $60,000 - $80,000 per annum, depending on experienceJob Description:We are seeking an experienced Technical Engineer to join our team at SmartPro. As a key member of our technical department, you will play a crucial role in...
-
Ecommerce Fulfillment Engineer
4 weeks ago
Swansea, City and County of Swansea, United Kingdom CV Library Full timeEcommerce Fulfillment Engineer Job DescriptionWe are looking for an experienced Ecommerce Fulfillment Engineer to join our team at CV Library in Swansea, Wales.About the Role:In this challenging and rewarding role, you will design and build the software to support our journey from recent acquisition to operating at Amazon scale.You will work closely with...
-
Customer Experience Specialist
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Swansea, United Kingdom.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and escalate when necessary.Process customer orders and manage account information.Keep records of...
-
Engineering Software Professional
7 days ago
Swansea, City and County of Swansea, United Kingdom ENGINEERINGUK Full timeEngineering Software ProfessionalVeeqo is a leading ecommerce solution provider that helps high-growth businesses manage their inventory and fulfillment operations efficiently. We are looking for an experienced Engineering Software Professional to join our engineering team in Swansea, Wales. The successful candidate will play a key role in designing and...
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Swansea, we're seeking a Customer Service Representative to deliver exceptional service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma...
-
Customer Service Associate
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Customer Service Associate, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Swansea, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the...
-
Senior Software Engineer
5 days ago
Swansea, City and County of Swansea, United Kingdom Rise Technical Full timeSenior Software Engineer - AnalyticsJoin Rise Technical's hybrid team in Swansea as a Senior Software Engineer - Analytics.With a competitive salary of £45,000, you will be responsible for designing, developing, and maintaining complex analysis software.Our company is a well-established industry leader providing analytical operations support to various...