Product Development Engineer
1 month ago
Company Overview: SmartPro is a leading provider of innovative solutions in the field of technical engineering.
Salary: $60,000 - $80,000 per annum, depending on experience
Job Description:
We are seeking an experienced Technical Engineer to join our team at SmartPro. As a key member of our technical department, you will play a crucial role in ensuring smooth operations and supporting our manufacturing teams.
The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. You will be responsible for managing customer-specific queries, analysing technical information, and collaborating with colleagues to design and implement technical solutions.
Key Responsibilities:
- Act as primary technical contact for customer-specific queries, managing enquiries and ensuring timely resolution of customer concerns.
- Lead new business enquiries through a structured system, including feasibility assessment, quotation, and sample submission.
- Analyse and interpret technical information to generate and address in-house requirements.
- Collaborate with team members to design, develop, and test technical solutions aligned with business requirements.
- Maintain regular reporting to management on project status, activities, and accomplishments.
Objectives:
- Design and implement technical solutions to meet business and customer needs.
- Identify issues and propose solutions to improve processes.
- Enhance business processes through automation and innovation.
- Report on project status and contribute to strategic objectives.
Key Skills:
- Communication: Strong verbal and written communication skills.
- Numeracy: Ability to analyse and interpret technical data.
- IT Proficiency: Familiarity with integrated software packages (Excel, Word).
- Manual Dexterity: Skill in building engineering samples or prototypes.
- Research: Ability to gather technical information from various sources.
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