Customer Service Liaison
2 weeks ago
Gregory Distribution is seeking a highly skilled Customer Service Administrator to join their team in Shepton Mallet. As the primary point of contact for our Pallet Networks site, you will be responsible for ensuring the smooth running of daily operations.
Key Responsibilities
- Coordinating daily service reports and conference calls with customers
- Using internal and external IT systems to manage customer relationships and administrative duties
- Processing customer invoices and inputting data into various systems
- Liaising with the vehicle maintenance team to plan vehicle servicing and defect repairs
Requirements
We are looking for a candidate with excellent communication skills, both written and verbal, and the ability to work in a fast-paced and pressurised environment. Previous experience in a similar role is advantageous, but not necessary.
What We Offer
Gregory Distribution offers a competitive salary, ranging from £24,000 to £26,000 per annum, depending on experience. Our benefits package includes additional holiday purchasing, retail discounts, and a wellbeing support scheme, among others.
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