Customer Service Representative

3 weeks ago


Shepton Mallet, Somerset, United Kingdom Tesco Full time
About the Role

As a Customer Delivery Driver at Tesco, you will be the face of our company, delivering exceptional customer service to our valued customers. You will be responsible for delivering their shopping trips, ensuring their satisfaction, and providing a positive experience.

Key Responsibilities
  • Deliver customer shopping trips in a timely and efficient manner.
  • Ensure the van and trays are clean and organized.
  • Provide excellent customer service, answering any questions or concerns they may have.
  • Handle customer complaints in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve team goals.

Requirements
  • A valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.
  • Ability to work independently and as part of a team.
  • Excellent communication and customer service skills.
  • Ability to lift and move heavy objects (up to 25kg).
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

What's in it for you
  • A competitive hourly rate starting at £12.92 (increasing to £14.05 for stores inside the M25).
  • Opportunities for career progression and professional development.
  • A supportive and inclusive work environment.
  • A range of benefits, including holiday pay, pension scheme, and access to discounts and rewards.

About Tesco
Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We strive to be a responsible and sustainable business, providing a positive impact on the environment and society. As a Customer Delivery Driver, you will be part of a team that is dedicated to delivering exceptional customer service and making a difference in our communities.

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