IT Support Specialist

7 days ago


Crawley, West Sussex, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time
1st Line IT Support Role

We are seeking a skilled and enthusiastic 1st Line IT Support Technician to join our client's IT Services Department in West Sussex.

The successful candidate will provide first-class support to the college, working with students, staff, visitors, and contractors. Experience working in a similar role is advantageous.

Key Responsibilities:
  • Provide first response to queries and jobs raised to the IT Services team through telephone calls, helpdesk entries, emails, or phone calls.
  • Provide first-line fault finding, diagnosis, and repair services to support IT users, making effective use of the College's IT helpdesk system to respond to support requests, and maintain records of resolution.
  • Assist with the installation, configuration, and maintenance of IT hardware and software in accordance with relevant regulations, copyright, and legal requirements.
  • Install and maintain standard network cabling.
  • Diagnose and resolve PC, printer, A/V, peripheral, and software faults.
Personal Attributes and Skills:
  • Common applications such as MS Office.
  • Knowledge of a broad range of hardware, PCs, iPads, Macs, A/V equipment, printers, etc.
  • A basic principle of TCP/IP networking and fault finding, including routers and switches.
  • Working knowledge of network file permissions, Group Policy, Active Directory, DHCP, and DNS.
  • Patient, calm, and understanding.

Planet Recruitment is acting as an Employment Business in relation to this vacancy.



  • Crawley, West Sussex, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly motivated and empathetic Crime Support Specialist to join our team at Victim Support. As a Crime Support Specialist, you will play a vital role in providing support and guidance to victims of crime, helping them navigate the complex criminal justice system.Key ResponsibilitiesProvide emotional and practical support to...


  • Crawley, West Sussex, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly motivated and empathetic Crime Support Specialist to join our team at Victim Support. As a Crime Support Specialist, you will play a vital role in providing support and guidance to victims of crime, helping them navigate the complex criminal justice system.Key ResponsibilitiesProvide emotional and practical support to...


  • Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to our customers, resolving IT issues, and ensuring the smooth operation of our IT services.Key Responsibilities:Monitor and respond to IT issues reported by customersProvide...


  • Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support Engineer Job DescriptionWe are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to our customers, resolving IT issues, and ensuring the smooth operation of our IT services.Key Responsibilities:Monitor and respond to IT issues reported by customersProvide...

  • IT Support Specialist

    2 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support Engineer OpportunityWe are seeking an experienced IT Support Engineer to join our team at Smart Recruit IT. As a key member of our service desk team, you will be responsible for providing Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.Key Responsibilities:Monitor service desk for IT issues by reviewing incoming...

  • IT Support Specialist

    2 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support Engineer OpportunityWe are seeking an experienced IT Support Engineer to join our team at Smart Recruit IT. As a key member of our service desk team, you will be responsible for providing Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.Key Responsibilities:Monitor service desk for IT issues by reviewing incoming...

  • IT Support Specialist

    2 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support Engineer OpportunityWe are seeking an experienced IT Support Engineer to join our team at Smart Recruit IT. As a key member of our service desk team, you will be responsible for providing Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.Key Responsibilities:Monitor service desk for IT issues by reviewing incoming...

  • IT Support Specialist

    2 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support Engineer OpportunityWe are seeking an experienced IT Support Engineer to join our team at Smart Recruit IT. As a key member of our service desk team, you will be responsible for providing Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.Key Responsibilities:Monitor service desk for IT issues by reviewing incoming...

  • IT Support Specialist

    3 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    Job Title: IT Support EngineerJob Type: PermanentLocation: Remote (with occasional on-site visits)Job Description:We are seeking an experienced IT Support Engineer to join our team at Smart Recruit IT. As an IT Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key...

  • IT Support Specialist

    3 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    Job Title: IT Support EngineerJob Type: PermanentLocation: Remote (with occasional on-site visits)Job Description:We are seeking an experienced IT Support Engineer to join our team at Smart Recruit IT. As an IT Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key...


  • Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support EngineerSmart Recruit IT is seeking an experienced IT Support Engineer to join their busy service desk team. As a key member of the team, you will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.Key Responsibilities:Monitor service desk for IT issues by reviewing incoming tickets and reviewing...


  • Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    IT Support EngineerSmart Recruit IT is seeking an experienced IT Support Engineer to join their busy service desk team. As a key member of the team, you will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.Key Responsibilities:Monitor service desk for IT issues by reviewing incoming tickets and reviewing...

  • IT Support Specialist

    2 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Smart Recruit IT. As a key member of our service desk team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesMonitor and respond to incoming IT issues, ensuring timely resolution and excellent customer...

  • IT Support Specialist

    2 weeks ago


    Crawley, West Sussex, United Kingdom Smart Recruit IT Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Smart Recruit IT. As a key member of our service desk team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesMonitor and respond to incoming IT issues, ensuring timely resolution and excellent customer...

  • IT Support Specialist

    3 weeks ago


    Crawley, West Sussex, United Kingdom Premier Work Support Full time

    Job OpportunityPremier Work Support is seeking a highly motivated and ambitious individual to join our team as a Trainee Research and Development Technician. This exciting opportunity is designed to provide a comprehensive training program, equipping you with the skills and knowledge necessary to succeed in a dynamic and rapidly evolving industry.About the...


  • Crawley, West Sussex, United Kingdom Victim Support Full time

    Victim Assistance Caseworker We are pleased to announce an opportunity for a Victim Assistance Caseworker to become part of our dedicated team, working part-time hours during the week. Are you passionate about making a positive impact in the lives of others? Do you have the ability to foster change and enhance the experiences of those in need? If you...

  • IT Support Specialist

    22 hours ago


    Crawley, West Sussex, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

    Role: 1st Line IT Support (Educational Sector) Location: West Sussex Salary: £150 - £180PD - 5 week contract (Could be extended) Hours: 8:30am - 4:30pm Profile: This role is a 5 week contract and to be considered it is essential you have an advanced DBS. Planet Recruitment Services Ltd is seeking an enthusiastic and confident IT Support Specialist to...


  • Crawley, West Sussex, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

    Role: 1st Line IT Support (Educational Sector) Location: West Sussex Salary: £150 - £180PD - 5 week contract (Could be extended) Hours: 8:30am - 4:30pm Profile: This role is a 5 week contract and to be considered it is essential you have an advanced DBS. Planet Recruitment Services Ltd is seeking an enthusiastic and confident IT Support Specialist to...

  • IT Support Specialist

    4 weeks ago


    Crawley, West Sussex, United Kingdom Candidate Source Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Candidate Source Limited. As an IT Support Specialist, you will be responsible for providing 2nd/3rd line technical support to our clients, troubleshooting and resolving complex technical issues, and working closely with our Support Team Leader to ensure...


  • Crawley, West Sussex, United Kingdom Academics Full time

    Sociology Support Specialist Are you a recent graduate in Sociology eager to contribute positively to the lives of young individuals? Do you have a strong desire to assist children with special educational requirements? If this resonates with you, we have an excellent opportunity available. We are seeking a committed Sociology Support Specialist to provide...