IT Support Specialist

3 hours ago


Crawley, West Sussex, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

Role: 1st Line IT Support (Educational Sector)

Location: West Sussex

Salary: £150 - £180PD - 5 week contract (Could be extended)

Hours: 8:30am - 4:30pm

Profile:

This role is a 5 week contract and to be considered it is essential you have an advanced DBS.

Planet Recruitment Services Ltd is seeking an enthusiastic and confident IT Support Specialist to provide first-class support to the college, working with students, staff, visitors, and contractors. The successful candidate will provide first-line fault finding, diagnosis, and repair services to support IT users, making effective use of the College's IT helpdesk system to respond to support requests and maintain records of resolution.

Key Responsibilities:

  • Provide first response to queries and jobs raised to the IT Services team through telephone calls, helpdesk entries, emails, or phone calls
  • Provide first-line fault finding, diagnosis, and repair services to support IT users, making effective use of the College's IT helpdesk system to respond to support requests and maintain records of resolution
  • Assist with the installation, configuration, and maintenance of IT hardware and software in accordance with the College's IT policies and procedures

Requirements:

  • Advanced DBS
  • Experience working in a similar role is advantageous

What We Offer:

Our clients IT Services Department is seeking an enthusiastic and confident IT Support Specialist to join their team. The successful candidate will provide first-class support to the college, working with students, staff, visitors, and contractors.



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