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IT Support Specialist
2 months ago
Smart Recruit IT is seeking an experienced IT Support Engineer to join their busy service desk team. As a key member of the team, you will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager.
Key Responsibilities:- Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
- Support the roll-out of new applications and ensure seamless integration.
- Install and configure computer hardware, operating systems, and applications.
- Oversee regular system checks and maintenance procedures to ensure optimal system functionality.
- Experience working within a network/IT field.
- Good understanding of general printing, backup, antivirus, and security principles.
- Confident in dealing with stakeholders at all levels.
- Ability to troubleshoot Windows, Windows Servers, O365, and AD.
- Managing service desk requests through help desk systems.
- Full driver's license and access to a vehicle.
- Flexible working hours.
- 25 days holiday.
- Excellent career path with training and development opportunities.
At Smart Recruit IT, diversity and inclusion are at the core of our values. We celebrate authenticity in employer branding and inclusive talent development. If you're interested in this opportunity, we'd be happy to discuss it further and provide a more detailed job description.
