Seasonal Visitor Host

3 weeks ago


Richmond, Greater London, United Kingdom Royal Botanic Gardens, Kew Full time

Job Summary


We are seeking a highly motivated and enthusiastic Seasonal Visitor Host to join our team at the Royal Botanic Gardens, Kew. As a Seasonal Visitor Host, you will play a key role in delivering an exceptional visitor experience, ensuring that all visitors have a memorable and enjoyable time at Kew.


Key Responsibilities



  • Deliver excellent customer service to visitors, responding to queries and providing information about Kew's gardens, collections and facilities.
  • Support the implementation of Kew's customer service standards, ensuring that all visitors receive a warm and welcoming experience.
  • Work collaboratively with other teams to ensure a seamless visitor experience, including the provision of information and assistance to visitors.
  • Benefits

    We offer a competitive salary, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support, as well as access to our beautiful gardens at Kew and Wakehurst.


    What We Offer


    In addition to the above, we offer a range of benefits, including:



    • A competitive salary of £23, per annum (pro rata)
    • A generous annual leave entitlement
    • Flexible working to help you maintain a healthy work-life balance
    • An Employee Assistance Programme
    • Other wellbeing support, such as cycle to work scheme and discounted gym membership
    • A competitive pension
    • An employee discount scheme
    • Free entry into a wide range of national museums and galleries
    • Access to our beautiful gardens at Kew and Wakehurst

    How to Apply


    If you are a motivated and enthusiastic individual with excellent customer service skills, we would love to hear from you. Please submit your application, including your CV and a cover letter, to our website.


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