Senior Team Leader, Speech and Language Solutions

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Evi Technologies Limited Full time
About the Role

We are seeking an experienced team manager to join our operations in Cambridge to develop, manage, and support our team with speech and language solutions.

Key Responsibilities
  • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
  • Support hiring and training of new team members
  • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
  • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
  • Liaise with program management and other global operations team leads to manage risks & propose mitigation strategies
  • Track quality and utilization metrics
  • File and track tickets, following up on blocks to productivity
  • Provide regular, formal & informal feedback to direct reports
  • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean
  • Communicate effectively in English
About the Team

The team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy.

Basic Qualifications
  • Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management
  • Proficiency verbal and written communication skills in English
  • Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Preferred Qualifications
  • Experience with process improvement/quality control tools and methods
  • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
  • Excellent communication, strong organizational skills and very detail-oriented
  • Strong interest in hiring and developing people in their respective roles
  • Leadership experience in coaching and performance management
  • Experience in managing process and operational escalations
  • Experience with aspects of speech and language technology
  • Fluency in a foreign language (German, French or Italian) is a plus
  • Experience in practical application of methodologies such as Kaizen, six sigma, or lean


  • Cambridge, Cambridgeshire, United Kingdom Evi Technologies Limited Full time

    About the RoleWe are looking for an experienced Data Manager to join our team at Evi Technologies Limited. As a Data Manager for Speech and Language Solutions, you will be responsible for managing job assignments, monitoring performance, and supporting hiring and training of new team members.Key ResponsibilitiesManage job assignment on a day-to-day basis,...


  • Cambridge, Cambridgeshire, United Kingdom Hays Careers Full time

    About Gretton SchoolGretton School is an independent specialist school that caters to children and young people with high functioning autism. We welcome students from 5-19 years old, offering board and day programs. Our school is located near Cambridge and serves 12 surrounding counties.Our VisionWe strive to provide a broad and individualized education for...

  • Speech Therapist

    6 days ago


    Cambridge, Cambridgeshire, United Kingdom Better Rehab Full time

    About Better RehabWe are a dynamic organization dedicated to delivering exceptional rehabilitation services. Our team is passionate about making a positive impact on people's lives.Salary and BenefitsThe estimated salary for this role is $80,000 - $110,000 per annum, depending on experience. We offer a comprehensive benefits package, including flexible work...


  • Cambridge, Cambridgeshire, United Kingdom Speechmatics Full time

    Role SummarySpeechmatics is a cutting-edge applied AI research company that breaks down cultural barriers through diverse and inclusive speech technology. We're seeking an experienced Senior Speech Recognition Engineer to help us advance our automatic speech recognition (ASR) engines for our new Conversational AI companion, Flow, and create interactive voice...


  • Cambridge, Cambridgeshire, United Kingdom ENGINEERINGUK Full time

        About the RoleAt ENGINEERINGUK, we're committed to harnessing the power of AI to drive innovation and solve complex problems. As a Senior Data Policy Specialist, you'll play a critical role in shaping the future of human-technology interaction. We're looking for a highly skilled professional to join our team and help us develop responsible and...


  • Cambridge, Cambridgeshire, United Kingdom Evi Technologies Limited Full time

    About Evi Technologies LimitedWe are a pioneering organization at the forefront of speech technologies, collaborating with multiple organizations to push the boundaries of innovation. Our work not only encompasses giving Alexa her voice but also involves developing cutting-edge technologies with Amazon Studios for Prime Video.Estimated Salary: $250,000 -...


  • Cambridge, Cambridgeshire, United Kingdom SKG Consulting Full time

    SKG Consulting is seeking a highly motivated Senior Solutions Architect Leader to join our team in Cambridge, Massachusetts.Job SummaryThe Senior Solutions Architect Leader will be responsible for designing and modeling data and delivery architecture, standards, and processes to improve the management of information and data throughout their lifecycles. This...


  • Cambridge, Cambridgeshire, United Kingdom Better Rehab Full time

    About Better RehabWe are a leading provider of rehabilitation services, committed to delivering high-quality care to our clients. Our team is dedicated to making a positive difference in people's lives.Salary and BenefitsThe estimated annual salary for this position is between $80,000 and $110,000, based on experience. Our benefits package includes flexible...


  • Cambridge, Cambridgeshire, United Kingdom Language Trainers Full time

    Company OverviewCareer Opportunity at Language Trainers: We are seeking a skilled Thai language teacher to deliver high-quality instruction in Cambridge. This position is ideal for a native Thai speaker or an individual with a teaching background, holding experience as a translator or interpreter and a valid working visa. The successful candidate will be...


  • Cambridge, Cambridgeshire, United Kingdom Language Trainers Full time

    Thai Language Trainer WantedWe are seeking a highly skilled Thai language trainer to join our team in Cambridge. As a Thai language trainer, you will be responsible for teaching two students in a 24-hour course, comprising 12 classes of 2 hours each, held once a week from 6 pm onwards. The ideal candidate will possess native-level proficiency in Thai, hold a...


  • Cambridge, Cambridgeshire, United Kingdom Hyper Recruitment Solutions Full time

    We are seeking a Senior Informatics Leader to join our team at Hyper Recruitment Solutions. As the Head of Data Strategy, you will be responsible for providing strategic leadership across the company, maintaining its competitive position in microbiome bioinformatics, and developing the informatics infrastructure.Key ResponsibilitiesLead the Informatics team...


  • Cambridge, Cambridgeshire, United Kingdom undisclosed Full time

    Unlock the Future of Speech TechnologiesAt undisclosed, we're pushing the boundaries of speech technologies by working with multiple organizations to advance the state-of-the-art. Our team is dedicated to giving Alexa her voice and developing cutting-edge technologies with Amazon Studios. We're looking for a passionate Senior Applied Scientist with a...


  • Cambridge, Cambridgeshire, United Kingdom Lifelancer Full time

    About AbcamAbcam is a leading provider of tools for the scientific community, with a rich history spanning over 25 years. We empower researchers to accelerate breakthroughs in critical areas such as cancer, neurological disorders, infectious diseases, and metabolic disorders.We believe that collaboration and diverse perspectives are essential for driving...

  • Innovation Leader

    7 days ago


    Cambridge, Cambridgeshire, United Kingdom ENGINEERINGUK Full time

    Innovation Leader - Natural Language Processing">About Us">We are a leading technology company, innovating in AI research and development.">Job Description">We are seeking an experienced Innovation Leader to drive our natural language processing research efforts. As a key member of our research team, you will design, develop, and deploy innovative AI models...


  • Cambridge, Cambridgeshire, United Kingdom SKG Consulting Full time

    Executive Search in Information TechnologySKG Consulting is seeking a highly motivated individual to work in a fast-paced environment and make a difference. As an Senior Solutions Architect Leader, you will be responsible for designing and modeling Data and Delivery architecture, standards, and processes to improve the management of information and data...


  • Cambridge, Cambridgeshire, United Kingdom Amazon Full time

    Job OverviewAmazon is seeking a talented Artificial Intelligence Researcher to join our team and contribute to the development of industry-leading Generative Artificial Intelligence (GenAI) technology with Large Language Models (LLMs) and multimodal systems.About the TeamWe are a multidisciplinary team of experts building multimodal foundation models for a...

  • Payroll Team Leader

    1 month ago


    Cambridge, Cambridgeshire, United Kingdom Pure Resourcing Solutions Limited Full time

    Pure Resourcing Solutions Limited is currently working with the University of Cambridge to recruit a Payroll Team Leader on a temporary contract. This role is part of the payroll department within the finance division.This role deputises for the Payroll Manager and supports in the management and operation of all seven payrolls, providing training and...


  • Cambridge, Cambridgeshire, United Kingdom Alpha Full time

    At Alpha, we're seeking a skilled Senior Polish Language Specialist to join our team of language experts. The ideal candidate will be meticulous about grammar and spelling with Polish at mother-tongue level and possess a precise understanding of the language along with high-level English skills.This is an entry-level position offering a unique opportunity to...

  • Senior IS Developer

    1 month ago


    Cambridge, Cambridgeshire, United Kingdom JMP Solutions - Canada Full time

    Senior IS Developer OpportunityConvergix Automation Solutions is seeking a highly skilled Senior IS Developer to join our team. As a Senior IS Developer, you will be responsible for designing and implementing innovative information systems solutions for our customers. Your technical expertise and creativity will be essential in creating cutting-edge...


  • Cambridge, Cambridgeshire, United Kingdom Zifo RnD Solutions Full time

    About the RoleWe are seeking a highly skilled and experienced Data Science Solutions Architect to lead our Biological Data Management team. As a key member of our RnD team, you will be responsible for developing and implementing advanced data management solutions for our clients in the Biopharma, Crop Science, and FMCG industries.As a successful candidate,...