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Band 3 Administrator/Co-ordinator
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Administrative Coordinator to join our Nuclear Medicine department booking team. As a key member of our team, you will be responsible for providing administrative support and coordination for cross-site bookings.
Main Duties
• Book Nuclear Medicine scans cross-site, liaising with patients, relatives, and referrers.
• Exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries.
• Receive and deal with telephone enquiries as appropriate.
• Input and look up data on Trust IT systems in accordance with Trust policy.
• Undertake typing, including touch type from audio and/or copy type from written documentation.
• Photocopying, scanning, and filing letters and documents as required.
• Assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work.
About Us
University Hospitals Birmingham NHS Foundation Trust is a leading healthcare provider in the UK. Our vision is to Build Healthier Lives, and we recognize that our staff are crucial to achieving this goal. We are committed to creating a positive and inclusive work environment that supports the well-being and development of our employees.
Person Specification
Essential
• Good General Education (GCSE English and Maths A-C)
• RSA level II or equivalent experience
• Business Administration NVQ level 3 or equivalent experience in an administrative environment
Desirable
• Experience of using Trust IT systems
• Experience of working in Healthcare
Additional Criteria
Essential
• Work effectively and flexibly as part of a team to meet the needs of the services
• Confident in dealing with people at all levels
• Must be able to demonstrate an understanding of equality and diversity
• Mature open and flexible approach to work
• Demonstrates care and compassion
• Good inter-personal and communication skills
• Good organisational skills
• Team Player
• Conscientious
• Demonstrates reliability, motivation, and commitment
• Ability to travel to multiple sites
• Ability to work under pressure and deal with stressful situations
