Conveyancing Assistant

2 weeks ago


Northampton, Northamptonshire, United Kingdom Shoosmiths Full time

About the Role

We are seeking an enthusiastic and detail-oriented Assistant Conveyancing Specialist to join our team at Shoosmiths. As a key member of our Private Client Conveyancing Team, you will play a vital role in providing a high-quality and comprehensive conveyancing service to our clients.

Main Responsibilities

Key responsibilities include:

  • Acquiring knowledge of the conveyancing process, including post-completion work, and familiarizing yourself with support teams such as New Business and Accounts.
  • Attending to office administration tasks, such as dealing with post, filing, file closures, and distributing faxes.
  • Preparing draft contract packages, all searches, exchange, and completion letters.
  • Supporting Paralegals in progressing the administration of transactions proactively with all key stakeholders in the process.
  • Assisting Paralegals in keeping task reports up-to-date daily.
  • Ensuring the case management system is kept in an orderly manner and up-to-date.
  • Dealing with client queries, wherever possible, and assisting the team with taking and making telephone calls.
  • Competently drafting non-standard, non-technical correspondence.

About You

We are looking for an individual with excellent written and oral communication skills, gained from previous experience in a customer service position, preferably in an office environment. You will enjoy working as part of a team and be adaptable to the changing requirements of the range of clients dealt with.

Requirements

The ideal candidate will have:

  • Excellent customer service expertise.
  • Good written, numeracy, and oral communication skills.
  • Accuracy and attention to detail.
  • IT literacy, including sound knowledge of Word, Excel, and the internet.
  • Ability to prioritize, be organized, and efficient.
  • Flexibility and the capability to adapt to change, new practices, and cope under pressure, but with the ability to recognize when to seek assistance.
  • Friendly and helpful approach.


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