Adyen's Risk Protection Specialist
2 weeks ago
Job Summary:
We are looking for a highly motivated Risk & Fraud colleague to educate and train on reducing fraud and chargebacks internally and externally. You will handle all requirements of the Card Schemes as stated in the Rules and Regulations of the applicable Card Schemes, with regard to Risk and Chargeback Programs.
Responsibilities:
- To support internally with Card Schemes issues, Fraud, Chargeback Programs and fraud and chargeback levels of merchants and Adyen Acquiring in particular;
- Advice on fraud redundancy to account management and initiate appropriate fraud settings;
- Coordinate with risk officers and senior management in performing risk reviews, analyses and studies and monitor the risk exposure for new merchants;
- Initiate development projects to improve / amend fraud settings and chargeback management;
- Communicate and share ideas with internal departments on execution, improvements of the fraud & chargeback avoidance or resolution;
- Follow up and control of the merchant requests and tickets;
- Maintain and develop documentation for risk management and procedures.
- Monitor our overall fraud and charge back levels for the EMEA portfolio and provide proactive notifications to our Risk Officers.
- Partner with key individuals within the company to communicate current fraud trends in EMEA.
- Ability to effectively communicate with internal teams and merchants and recognise the importance of the revenue-loss mitigation paradigm.
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