Sales Administration and Account Management Coordinator
4 weeks ago
We are seeking an experienced Sales Administration and Account Management Coordinator to join our team at Disrupt Talent. This is an exciting opportunity to work with a rapidly growing manufacturing company with ambitious growth plans.
The successful candidate will be responsible for efficiently managing external sales administration and account management activities, providing effective support to the sales team, and maintaining a high level of customer satisfaction.
Main Responsibilities:
- Provide external sales administration support to all sales activities, including new sales, consults, reactive customer enquiries, and sales orders.
- Ensure all sales inbox contacts are dealt with appropriately, and customers are proactively kept informed.
- Manage general sales enquiries, deal with or forward them to the right person to respond to.
- Load requests for quotes into the MRP system, allocate them to the right person to manage, and quote within agreed timescales.
- Provide account management support to sales, enabling a strategic view of key accounts, maintenance of key account plans, and monitoring/delivering actions to further develop them.
- Maintain an up-to-date CRM database and ensure alignment of customer master data in support of the proper utilisation of our MRP system.
- Provide regular reporting as required.
Requirements:
- 3 years' experience in sales administration and account management.
- 3 years' experience of MRP systems (experience of Factory Master advantageous).
- Accuracy and attention to detail.
What We Offer:
- Newly refurbed offices, providing a good working environment.
- 25 days holiday + plus bank holidays.
- Pension.
- Private Medical.
Please contact Jade for more details.
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