Sales and Customer Relationship Coordinator

5 days ago

Coventry, Coventry, United Kingdom Bosch Full time

Bosch Group Job Opportunity

Job Title: Sales and Customer Relationship Coordinator

The Bosch JL/SOE team is responsible for managing all aspects of the business and relationship between Jaguar Land Rover (JLR) and Bosch. The aim is to maintain a common platform between Bosch divisions and JLR, customers focused and aligned with Bosch processes.

The role of the Sales and Customer Relationship Coordinator is to coordinate and align customer requirements of Jaguar Land Rover (JLR) across the Bosch Mobility divisions. The role is responsible for the management and administration of customer portals and supports account activity with matters of strategic and commercial relevance to Bosch and JLR.

The role is part of an international network of Bosch central and divisional sales teams, technical & legal experts, and corresponding functions within JLR.

Key Responsibilities:

  • Coordinate JLR customer requirements (commercial, process requirements)
  • Coordinate the official corporate response to the customer, dealing with questions from Bosch employees and JLR on the evaluation status of requirements.
  • Evaluate JLR requirements, identify and liaise with the appropriate Bosch expert to evaluate them using the Bosch Customer Requirements Server (CRS).
  • Maintain the JL/SOI sales portal and coordinate access to JLR online portals.
  • Coordinate the generation and collation of various strategic planning and review documents.
  • Coordinate the preparation for customer strategy meetings.
  • Coordinate the review and approval of non-disclosure agreements (NDAs) for JLR projects.
  • Support the Sales Director (JL/SOE) with various management support and central sales tasks, dealing with cross-divisional management.

Requirements:

  • Bachelor's degree in Engineering or Business
  • Self-motivated and pro-active with a strong work ethic
  • Tenacious approach to new challenges
  • Highly organized, with the ability to deal with multiple complex topics
  • Flexibility to adapt the changing demands of the customer
  • Strong communication skills
  • Excellent analytical skills and attention to detail
  • Ability to make contacts and build networks
  • Proficient in Microsoft office tools (Word, Excel, PowerPoint, etc)

Benefits:

  • One-off signing on gross payment of £1,200
  • 25 days annual leave plus bank holidays
  • Bosch staff sales and other non-Bosch perks and shopping discount
  • Employee assistance program
  • Life assurance cover which in the event of death during employment would pay a sum based on seven times your basic annual salary

Location: You will be based at the BWTC, Coventry site.

Selection Process: Shortlisted candidates will then be invited to participate in a face-to-face interview by the hiring team and/or an online assessment centre.

Eligibility: You must have the right to live and work in the UK when you start your placement and for the full duration of your placement. Please note your placement must be directly relevant to your course to comply with visa requirements.

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