Global Programme Manager for Business Transformation

2 weeks ago


Fleet, Hampshire, United Kingdom CV Library Full time
About the Role

CV Library is one of the UK's most successful online job sites, and we're looking for a skilled Programme Manager to lead our Dynamics 365 programme.

As a key member of our Global Platforms programme leadership team, you'll drive the team and wider business to achieve our strategic goals on time and to the agreed cost/quality measures.

  • Key Responsibilities:
  • Lead the Dynamics 365 programme, owning every aspect of delivery including scope, requirements, business change, technical delivery, and adoption.
  • Take responsibility for the on-time, on-budget, on-specification delivery.
  • Lead, support, and mentor the programme team, matching available resource to key programme deliverables.
  • Own the various governance outputs, including programme reporting and governance meetings, communicating in a concise, action-oriented manner.
  • Build ways of working across the team to ensure programme deliverables are aligned with internal and external customer needs, constantly using the voice of our customers to refine our approach.
  • Keep a constant eye on the commercial commitments to deliverables made by our implementation partners, ensuring any issues are resolved or escalated.
  • Partner with teams from across the business, working alongside our Business Change team, to drive adoption of the new systems and the delivery of the agreed outcomes and benefits.
  • Challenge processes and ways of working across the business to help achieve our desired outcomes, aligned with our strategy and key principles.
  • Build relationships across the business, working closely with colleagues at all levels. Regularly interface with senior leaders at Director and C-Suite level to support key decision making and maintain confidence in programme.

Requirements:

  • Significant experience as a Programme Manager, with a strong background in implementing ERP solutions in a Sales/Service or Finance domain. Experience implementing Microsoft Dynamics Customer Engagement and/or Finance & Operations is essential.
  • Significant experience of leading and developing a cross-functional delivery team.
  • Excellent communication skills, both written and verbal, and can effectively convey complex technical and business concepts to stakeholders at all levels.
  • Ability to thrive in a dynamic and fast-paced environment and adapt to changing priorities, whilst maintaining focus on the big picture in terms of strategic goals/timescales.
  • Track record of delivering high-quality platforms on time and on budget, with a keen attention to detail and a focus on being better every day.

What We Offer:

  • Excellent basic salary with generous bonus scheme.
  • 25 days annual leave, plus additional days for your birthday.
  • Regular team incentives and social events, including annual Christmas and Summer parties.
  • Discounts with major cinemas and retailers, family days out, and much more.
  • Life Insurance.
  • Company Pension.
  • Unlimited access to learning platforms (books, videos, webinars, and training sessions).
  • Employee Assistance Programme (Mental Health & Well-being support).
  • Great culture and work environment.

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